Veteran Specialist

Palm Beach State College • Lake Worth, TX

1d • Hybrid

About The Position

Responsible for serving as College certifying official for the Department of Veteran Affairs (VA). Provides guidance to student veterans and family members of student veterans related to admissions, registration, verification and certification of VA benefits. Meets with student veterans and family members of veterans to review documents and provide appropriate referrals to College and community resources.

Requirements

• High school diploma or GED
• One year of related experience
• Knowledge of: VA Enrollment Manager and VA Education Benefits
• Knowledge of: Microsoft Office Professional or similar applications
• Skilled in: Attention to detail while maintaining effective time and task management
• Skilled in: Promoting cooperative behavior and team efforts
• Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Ability to: Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Regular physical attendance required

Nice To Haves

• Ability to: Communicate in multiple languages

Responsibilities

• Processes VA certifications for all Title 38 programs in accordance with VA rules and regulations.
• Receives and processes time sensitive documents required by the College and the VA.
• Stays current with all VA and State Approving Agency (SAA) policies and guidelines.
• Evaluates and ensures procedures are compliant with federal state, local institutional laws and regulations.
• Assists with outreach and program development for student veterans.
• Serves as editor of monthly Military and Veteran services newsletter.
• Provides guidance to student veterans regarding programs and services of the College.
• Monitors students’ schedules revisions for timely reporting to VA.
• Evaluates and monitors Satisfactory Academic Progress (SAP) for veteran students.
• Maintains a working knowledge of other staff members’ duties and serves as a backup supervisor for the VA work program as needed.
• Conducts or participates in seminars, workshops or training sessions.
• Participate in various meetings and committees.
• Performs other job-related duties as assigned.

Benefits

• health insurance
• a retirement program
• tuition assistance
• paid time off
• Potential remote or hybrid opportunities
• wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Leadership programs, professional learning workshops, and more.
• Voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED