Veteran Service Representative - Springfield, VA

Virginia Information Technologies Agency • Fairfax County, Virginia, VA

1d • $62,355 - $68,007 • Onsite

About The Position

Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled. To educate veterans and dependents on the services and benefits offered by Virginia and the federal government.

Requirements

• Ability to interpret complex laws and regulations and apply to casework.
• Ability to communicate effectively, orally and in writing.
• Customer service and public speaking skills.
• Some overnight travel is required.

Nice To Haves

• Knowledge of laws and regulations pertaining to veterans’ benefits is preferred.
• Experience with the military and / or military veteran communities.
• Graduation from an accredited college or university with significant course work in law and/or counseling is preferred.
• An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for the education requirement.
• Must be eligible for accreditation to represent veterans before the US Department of Veterans Affairs.

Responsibilities

• Advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits.
• Educate veterans and dependents on the services and benefits offered by Virginia and the federal government.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree