Veteran Assistant (Pittsburgh, Pa) Part Time Position

Veterans Leadership Program • Pittsburgh, PA

1d • $16 - $18 • Onsite

About The Position

The Veteran Assistant under the Low Demand Program will create, promote and encourage an atmosphere and tone at Veterans Leadership Program that conveys a welcoming, caring, and professional impression to clients. The Veteran Assistant will help Veterans who are experiencing homelessness transition into permanent housing.

Requirements

• Highschool diploma required.
• Strong interpersonal skills.
• Ability to manage multiple priority projects.
• Take initiative and handle a variety of activities concurrently in fast-paced environment.
• Ability to meet deadlines along with attention to details a must.
• Excellent written and verbal skills.
• Progressive skills in crisis intervention and conflict resolution.
• Self-directed, flexible with strong problem-solving abilities.
• Ability to work independently and as a team member.
• Presentation skills along with professional behaviors, attitude and appearance.
• Proficient knowledge of Microsoft Office Suite.
• Ability to support the organization’s mission along with sensitivity of cultural and workplace harmony.
• FBI, Act 33 and 34 clearances.

Nice To Haves

• First Aid-CPR preferred.
• De-escalation training preferred.
• Medical observer training preferred.

Responsibilities

• Responsible for monitoring one or more assigned clients on a designated unit for a specified time.
• Maintains client confidentiality.
• Monitors the client for signs of escalating behaviors.
• Provides meaningful handoff communication to the next Veteran Assistant when relieved of duties. (i.e. end of shift, breaks, etc.)
• Documents accurate and timely observations on monitoring tools/forms/Client record as requested.
• Create and maintain a professional, caring, and personalized client experience. Proactively anticipate the needs of clients by learning their preferences, to ensure they feel valued and appreciated at all times.
• Respond to inquiries from employees, clients, and others as well as refers, when necessary to the appropriate person, official, or department
• Work closely with the intake process by scheduling appointments, inputting basic client information into EHR, and notifying Service Navigator of scheduled intakes.
• Document all encounters with individuals, whether enrolled in VLP Programs or seeking information, in organizational EHR.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED