Vertex Fall Co-op, IT Workplace Services
About The Position
The Vertex's Workplace Services co-op program is a 6-month experiential training program for students currently working towards an undergraduate or advanced degree. If you are passionate, collaborative, and growth-minded, a co-op at Vertex will help you gain meaningful experience in our DTE functional areas and serve as a launchpad for your career. The IT Service Management (ITSM) Co-Op will work with the ITSM team to help improve how our IT services are managed. You will be involved in planning, changing, adopting, running, and continually enhancing these practices. The goal is to make sure our IT services are seamless and meet business needs and improve user satisfaction. This role is important for the success of the organization's IT operations.
Requirements
- Currently enrolled an undergraduate or graduate program.
- Ability to work cross-functionally with members of IT, sourcing/contracts, and scientific teams
- Motivated self-starter
- Data analysis and reporting
- Legal authorization to work in the United States, now and in the future.
- Must be available to work full-time, 40 hours per week from July – December 2026
Nice To Haves
- Prior experience with ServiceNow a plus
- Process design mapping using Visio a plus
- PowerPoint a plus
Responsibilities
- Assist in project delivery of IT Software Asset Program that will improve our Service Catalog experience to request and onboard software
- Manage the transition of new or modified RPMS (Research, Preclinical, Manufacturing and Supply chain - scientific enablement) IT software into the operational framework (ServiceNow SAM, Software Asset Management)
- Analyze metrics to assess service performance and gauge user satisfaction
Benefits
- Free 24/7 onsite gym access and free access to group exercise classes
- Subsidized commuter benefits- transit and parking
- Provided meals—free breakfast daily!
- Career development opportunities and events, including C Suite engagement
- Social events—both intern-only and company-wide
- Location-specific perks and extras!
- Recognition of National Intern Day
- medical, dental and vision benefits
- generous paid time off (including a week-long company shutdown in the Summer and the Winter)
- educational assistance programs including student loan repayment
- a generous commuting subsidy
- matching charitable donations
- 401(k)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
