Verifications Coordinator

The Evans Network of Companies•Schuylkill Haven, PA

7d•Onsite

About The Position

The Verifications Coordinator is responsible for completing employment verifications for drivers during the onboarding process to confirm required commercial driving experience. This position manages verification requests, communicates with previous employers and agents, updates driver qualification records, and supports the completion of required verification documentation.

Requirements

High school diploma or equivalent
Customer service experience
Basic computer skills
Proficiency with Microsoft Outlook and Word
Strong typing skills
Strong organization and time-management skills, including the ability to shift priorities as work demands change
Ability to work independently and collaboratively
Sound critical-thinking and problem-solving skills, with the ability to identify missing or conflicting information and determine the appropriate next step
Strong attention to detail and the ability to apply established criteria consistently when reviewing records
Positive attitude
Excellent verbal and written communication skills

Nice To Haves

Trucking industry experience
Experience reviewing detailed information, entering data, or maintaining electronic records
Administration experience; email crafting and answering phones in a fast-paced environment
Proficiency with Microsoft Excel
Familiarity with Federal DOT rules and regulations

Responsibilities

Build and maintain collaborative working relationships with Agents
Use Tenstreet to organize, filter, and track verification requests
Complete verification requests by phone, email, fax, or approved third-party providers
Contact companies and agents regarding outstanding verification information
Respond to emails regarding driver verification status
Scan completed verifications into Driver360 and submit them for review
Updating Clearinghouse information by entering completed query data into Driver360 and Tenstreet
Assist with training others as needed

Benefits

Individual Coverage Health Reimbursement Arrangement (ICHRA)
Dental and Vision Insurance
Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Hospital Indemnity Insurance
Long-Term Care Insurance Program
Supplemental Term Life Insurance
Accident Insurance
Critical Illness Insurance
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401K with up to 4% Employer Safe Harbor Matching
Paid Vacation
8 Paid Holidays
1 Floating Holiday
Identity & Fraud Protection
Pet Insurance
Paid on a weekly basis!
Employee referral bonus program ($500)