Verification of Insurance Benefits Specialist
About The Position
Greenbrook Mental Wellness Centers is seeking an Insurance Verification Specialist to help patients access mental health services by identifying and reporting their insurance eligibility and benefits. The position reviews coverage, mental health benefits, network status, coverage details, and pre-authorization requirements, and works with insurers to obtain coverage quotes for treatment plans. It also involves researching insurance options, maintaining accurate patient records in the electronic health record system, documenting payer-plan details, and identifying reimbursement trends or delays. The specialist collaborates with management and clinical teams to address potential insurance barriers. This is a full-time position at Greenbrook’s corporate offices in Delray, Florida. Work hours vary between 8 a.m. and 6 p.m. EST. Compensation is $18–$20 per hour, commensurate with education and prior experience.
Requirements
- At least two years of experience in healthcare insurance.
- Strong understanding of medical billing and coding practices.
- Excellent communication and interpersonal skills, with a patient-centered approach.
- Proficiency in Microsoft Office Suite, including Word and Excel, and electronic health record (EHR) systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Passion for mental health advocacy and commitment to reducing healthcare disparities.
- Must be authorized to work for any employer in the United States; the company cannot sponsor or assume responsibility for employment visa or work authorization.
Nice To Haves
- Experience focused on mental health benefits.
Responsibilities
- Review and verify patient insurance coverage and mental health benefits, including in-network providers, coverage details, and pre-authorization requirements.
- Collaborate with insurance companies to secure coverage quotes for patients’ treatment plans.
- Research insurance options to identify cost-effective choices for patients.
- Maintain accurate, up-to-date patient insurance records in the electronic health record (EHR) system.
- Document insurance payer plans, including patient coverage, cost share, access, and provider options.
- Identify and report trends or delays with reimbursements.
- Collaborate with management and clinical teams to find solutions to potential insurance barriers.
Benefits
- 401(k) with company match or contribution.
- Paid time off, including vacation and personal time; full-time exempt employees are eligible for Flex-PTO.
- Medical or health insurance.
- Dental insurance.
- Vision insurance.
- Supplemental coverage.
- HSA/FSA accounts.
- Life insurance.
- Disability insurance.
- Paid sick leave where required by state law.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
