Venue Technician Manager- Entertainment Opening Team!
About The Position
Level99 is hiring a Venue Technician Manager for its forthcoming Paramus, New Jersey location at Garden State Plaza. The manager owns the venue’s technical health, from its Challenges to its facilities. This is a hands-on leadership role: the manager works in the Challenges each shift, performing inspections, preventative maintenance, repairs, and troubleshooting alongside the team. The manager leads and develops Venue Techs, maintains repair-quality and inspection-compliance standards, and owns safety programs that protect Guests and Team Members. Level99 is an adult entertainment venue featuring life-sized mini-games, a full-service bar, an award-winning restaurant, and event spaces. The role requires a flexible schedule based on business needs, including days, nights, weekends, holidays, and emergency responsiveness. Shifts may be ten hours or longer, and the work involves standing and walking for extended periods, climbing stairs and ladders, and lifting up to 50 pounds. The stated salary range is $65,000–$75,000 per year.
Requirements
- At least 3 years leading a technical, maintenance, or facilities team.
- Proven ability to lead, coach, and hold a technical team accountable to standards.
- Strong hands-on troubleshooting skills and safe, competent use of common hand and power tools.
- Ability to work a flexible schedule based on business needs, including days, nights, weekends, holidays, and emergency responsiveness as required.
- Ability to work shifts of ten hours or more, stand and walk for extended periods, climb stairs and ladders, and lift up to 50 pounds.
- Ability to triage and prioritize competing issues based on safety, Player impact, and urgency.
- Positive, joyful, upbeat, and energetic attitude.
Nice To Haves
- Experience with low-voltage wiring, electro-mechanical repair, or electrical troubleshooting.
- Experience with PLCs, microcontrollers, sensors, or other controls and automation systems.
- PC, network, or AV systems troubleshooting experience.
- Carpentry, fabrication, or experience working with wood, metal, and plastics.
- Scenic painting, surfacing, or refinishing experience.
- Experience with theatrical lighting, DMX, sound, or show control systems.
- Rigging inspection and maintenance experience.
- General facility maintenance experience, including plumbing and HVAC.
- Experience in entertainment, attractions, theme parks, escape rooms, theatre, or live events.
- Relevant education such as a B.S. in Production, Design, Theatre Tech, Engineering, or another related degree.
- OSHA, CPR, AED, or First Aid certification.
Responsibilities
- Perform inspections, preventative maintenance, repairs, and live troubleshooting in the Challenges alongside the team.
- Own inspection compliance across every Challenge, including documentation, corrective action, and audit readiness.
- Own venue maintenance and repairs, including building systems and compliance inspections for fire, life safety, electrical, and mechanical systems.
- Coach, train, and develop the Venue Tech Team in technical skills and day-to-day execution standards; manage performance through evaluations, feedback, and accountability.
- Manage Venue Tech hiring and scheduling to support business demand, inspection completion, preventative maintenance, and repair priorities.
- Manage work orders, escalations, and resolution follow-through across the venue.
- Own safety programs that protect Guests and Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
