Venue General Manager - Team OKC

OKLAHOMA CITY CHAMBER OF COMMERCE•Oklahoma City, OK
•Onsite

About The Position

The Venue General Manager will lead operational planning, readiness, and Games-time delivery for an assigned competition venue. The role is responsible for venue-level integration, team leadership, significant stakeholder management, operational issue resolution, and coordination across functional areas, venue partners, local authorities, security, athletes, workforce, media, and other Games stakeholders. Team OKC is responsible for delivering Slalom Paddle and Softball competitions in Oklahoma City for the 2028 Olympic and Paralympic Games. The organization aims to showcase innovation, hospitality, and the spirit of the American people while creating an unforgettable experience for athletes and fans.

Requirements

  • Minimum of 7–10 years of progressively responsible experience in sports, event, venue, hospitality, or large-scale event operations.
  • Significant experience leading complex operations through planning, readiness, and live-event delivery.
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Experience leading diverse teams and coordinating complex, cross-functional operations.
  • Demonstrated budget, resource, risk-management, stakeholder, and issue-resolution experience.
  • Strong executive presence, communication, negotiation, and relationship-management skills.
  • Proficiency with Microsoft Office, including Excel and PowerPoint.
  • Ability to work in person, travel as required, and work evenings, weekends, holidays, and extended hours during Games-time operations.
  • Strong attention to detail, adaptability, initiative, and ability to move between strategic and tactical priorities.

Nice To Haves

  • Major Games experience.

Responsibilities

  • Provide strategic and tactical leadership for complex, high-profile venue operations.
  • Build trust and alignment among diverse internal and external stakeholders, using negotiation and influencing skills.
  • Create structure, accountability, and operational readiness across multiple workstreams and teams.
  • Use sound judgment, problem-solving, and clear escalation practices in high-pressure situations.
  • Lead with agility, collaboration, and innovation in support of successful Games delivery.
  • Coordinate venue operations across functional areas, venue partners, local authorities, security, athletes, workforce, media, and other Games stakeholders.
  • Lead venue operational planning, readiness, and Games-time delivery.
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