Vendor Services Coordinator (57094)

ATS FAMILY • Marietta, GA

3d • Onsite

About The Position

Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. The Vendor Services Coordinator is responsible for supporting the outsourcing of calibration services to ensure customer requirements are met accurately, efficiently, and on time. This role works closely with internal teams and approved external vendors to coordinate calibration services that cannot be performed in-house.

Requirements

• 1-5 years of relative customer and/or vendor support experience with a High School diploma or equivalent; or a combination of experience and education
• Self-motivated with the ability to work independently and take initiative
• Strong interpersonal, verbal, and written communication skills
• Proficient in Microsoft Office and other computer applications
• Excellent organizational, time management, and problem-solving skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Team-oriented mindset with a commitment to supporting coworkers and delivering outstanding customer service
• Candidate shall be able to work 40 plus hours per week to meet customer demands and ATS schedule. Overtime as needed
• Candidates shall provide their own cell phone with data plan for connection to ATS email and multi-factor authentication
• Candidates shall have a clean driving record, background check, and drug screen
• U.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

Responsibilities

• Coordinate the outsourcing of calibration services to qualified approved vendors
• Identify and source vendors capable of meeting customer calibration requirements while ensuring quality, cost, and turnaround expectations are achieved
• Communicate with customers, vendors, and internal departments to provide timely updates and resolve service-related issues
• Track outsourced work orders and ensure projects progress according to established timelines
• Maintain accurate records and documentation within company systems
• Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail
• Collaborate with cross-functional teams to support operational goals and deliver exceptional customer service
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED