Vendor Relations Representative (Hybrid) Indianapolis, IN
900Work, LLC•Indianapolis, IN
•Hybrid
About The Position
The Vendor Relations Representative is responsible for developing strategic relationships with repossession vendors to create mutually beneficial opportunities. This role also involves developing best-in-class vendor compliance strategies while maintaining or improving quality, performance, and risk mitigation.
Requirements
- Bachelor’s degree or equivalent related work experience
- Detail oriented, efficient and accurate data typing and research
- Strong functional understanding of the collateral recovery industry
- Thorough understanding of Microsoft Office, Word, Excel, PowerPoint and Outlook
Nice To Haves
- Experience preferred within agent reporting networks (i.e. RDN, MBSI)
Responsibilities
- Ensure Location Services has geographical repossession coverage to accommodate client’s needs
- Identification, vetting and on-boarding of all repossession vendors
- Collect, review and retain all vendors insurance certificates, licenses, bonds, contracts, and site inspections and remediate when needed
- Promptly address and resolve all claims and complaints received against any of our repossession vendors and/or Location Services
- Ensure each vendor is adhering to our Service Level Agreement (SLA)
- Abide by all local, state and federal repossession laws
- Maintain performance scorecards to determine network performance, potential areas of improvement and to identify regions that may require repossession vendor adjustments
- Vendor performance and compliance review
Benefits
- Competitive compensation package
- Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
- PTO and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
