Vendor Relations Representative (Hybrid) Indianapolis, IN

900Work•Indianapolis, IN

2d•Hybrid

About The Position

The overall responsibilities of the Vendor Relations Representative is to develop strategic relationships with repossession vendors and create mutually beneficial opportunities; and develop best-in-class vendor compliance strategies, while maintaining or improving quality, performance, and risk mitigation.

Requirements

Ethical conduct
Strong communication and negotiation skills
Organizational skills
Time management
Self-motivated / self-directed
Bachelor’s degree or equivalent related work experience
Detail oriented, efficient and accurate data typing and research
Strong functional understanding of the collateral recovery industry
Thorough understanding of Microsoft Office, Word, Excel, PowerPoint and Outlook
Applicants must be legally authorized to work in the United States

Nice To Haves

Experience preferred within agent reporting networks (i.e. RDN< MBSI)

Responsibilities

Ensure Location Services has geographical repossession coverage to accommodate client’s needs
Identification, vetting and on-boarding of all repossession vendors
Collect, review and retain all vendors insurance certificates, licenses, bonds, contracts, and site inspections and remediate when needed
Promptly address and resolve all claims and complaints received against any of our repossession vendors and/or Location Services
Ensure each vendor is adhering to our Service Level Agreement (SLA)
Abide by all local, state and federal repossession laws
Maintain performance scorecards to determine network performance, potential areas of improvement and to identify regions that may require repossession vendor adjustments
Vendor performance and compliance review