Vendor Relations Manager

QUEST RESOURCE MANAGEMENT GROUP LLC•Irving, TX

53d

About The Position

The Vendor Relations Manager oversees vendor-related issues and day-to-day operations to satisfy customers and maximize company profits across one or more lines of business. The role administers procurement of products and services for solid waste and recycling and implements vendor contracts to secure favorable terms, conditions, and pricing. It also develops Quest’s supplier diversity program and outreach activities, manages staff professionally where applicable, represents vendors in support of Key Accounts executing client contracts, and administers RFPs and rollouts with minimal direct supervision. The position develops vendor networks and long-term relationships, monitors vendor performance, administers procurement and contracts, manages pricing and costs, resolves escalated issues, and partners with Accounting, Contract Administration, Sales, Key Accounts, and other teams. It leads process-improvement efforts, may serve on system projects and task forces, and keeps current with industry best practices. The role is based at Quest RMG Headquarters in Irving, Texas. The posting describes a remote/hybrid work environment and says periodic travel may be required.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least 5 years of experience and working knowledge in procurement or commodities administration, including performance monitoring, problem resolution, contract administration, subcontracting, supplier diversity programs, procure-to-pay strategies, and market-based and cost-based pricing.
Mastered skills with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
Strong customer focus and demonstrated ability to synthesize client needs and manage relationships with diplomacy and tact.
Strong interpersonal, verbal and written communication, decision-making, and leadership skills.
Exceptional negotiation, analytical, planning, problem-solving, organizational, and project-management skills.
Ability to plan, develop, and coordinate procurement-related activities with minimal direct supervision.
Ability to introduce procurement-process efficiencies while maintaining a strong control environment.
Self-starter with attention to detail, growth potential, strong interpersonal skills, and the ability to obtain needed information from various sources.
Ability to respond well in a dynamic, rapidly changing environment and remain flexible and open to learning.
Periodic travel may be required.

Nice To Haves

Experience purchasing services, commodities such as metals, cardboard, and plastics, materials, and equipment.
Management experience with direct reports.

Responsibilities

Develop or expand vendor networks and build and maintain long-term vendor relationships, including setting expectations and negotiating costs and contracts.
Develop and enhance vendor performance metrics and scorecard templates.
Establish vendor service requirements through vendor communication, site visits, surveys, and benchmarking.
Prioritize and deliver vendor business reviews and KPIs for senior management.
Administer RFPs and purchase order processes, guide vendor selection, and negotiate contract terms, rates, and modifications.
Monitor purchase orders for policy compliance and timely approval and closure, and oversee supplier contract administration and renewal of expiring agreements.
Obtain and distribute favorable pricing to appropriate teams and execute vendor tactics and strategy to achieve departmental objectives.
Develop and implement enhancements to Quest’s supplier diversity program and coordinate and participate in supplier diversity outreach activities.
Serve as an escalation point and provide solutions for complex vendor-related issues.
Partner with Accounting, Contract Administration, Sales, Key Accounts, and other departments to pursue business objectives.
Represent vendors to assist Key Accounts in executing client contracts.
Lead continuous-improvement efforts by evaluating and redesigning processes and monitoring and analyzing results.
Serve on system projects and task forces as assigned, evaluate staff performance where applicable, and stay current on industry best practices.
Manage staff professionally to foster development of results-oriented teams.

Benefits

Medical, dental, and vision coverage.
401(k) plan with employer match.
Life insurance and short-term disability coverage; voluntary employee-paid long-term disability is offered.
Health and life insurance eligibility beginning the first of the month following the date of hire.
Remote/hybrid work environment.
Employee Stock Purchase Plan.
Paid holidays, vacation, and sick time.
Quarterly recognition program, incentives, and rewards.
Opportunities for advancement within the company.
Casual business environment.