Vendor Relations Manager
About The Position
The Vendor Relations Manager manages third-party program relationships with Delegation partners, supporting performance management standards, financial responsibility, and implementation of appropriate business solutions. The role serves as a critical link between Delegation partners and internal departments and represents company operations, facilitating services from initial launch through day-to-day interactions. The position provides direct account management for delegated entities, monitors service-level performance, maintains communications with delegated care management leads, and coordinates complex projects and strategic initiatives involving delegated entities and cross-functional business partners.
Requirements
- Bachelor's degree in Business Administration, Public Administration, or a related field, or equivalent experience.
- Five or more years of experience supporting or working with Primary Care Providers.
- Account management experience in healthcare or a related field.
- Ability to present to executive-level teams at delegated entities.
Responsibilities
- Manage third-party program relationships with Delegation partners related to performance management standards and financial responsibility.
- Proactively implement appropriate business solutions as needed.
- Serve as the link between Delegation partners and internal departments and facilitate services from initial launch through day-to-day interactions.
- Manage delegated-entity account activities, including scheduling regular meetings, managing agendas, facilitating meetings, documenting outcomes, and following up on key actions and commitments.
- Monitor and share SLA performance dashboards or reports with delegated entities to identify performance gaps, address issues, and drive accountability.
- Maintain regular communications with leads at Delegated Care Management entities and communicate business needs, priorities, expectations, and changes internally and to those entities.
- Direct, monitor, and/or contribute to highly complex special projects and strategic initiatives involving oversight of Delegated Care Management entities and cross-functional business partners.
Benefits
- Competitive pay
- Health insurance
- 401(k)
- Stock purchase plans
- Tuition reimbursement
- Paid time off and holidays
- Flexible approach to work with remote, hybrid, field, or office work schedules
- Additional forms of incentives may be included in total compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
