Vendor Product Analyst

Pax8

36d•$70,000 - $86,800•Remote

About The Position

Pax8 is hiring a Vendor Product Analyst in the United States to strengthen vendor operations, integrations, and order-to-cash experiences across our intelligent technology marketplace. This is a highly visible role where business operations, technology, and relationship management come together. The Vendor Product Analyst will lead meaningful vendor initiatives, solve complex operational challenges, and create smoother experiences for partners, vendors, and internal teams. As Pax8 continues its artificial intelligence journey, the analyst will grow alongside emerging technology and have the freedom to explore how automation, intelligent tools, and thoughtful process design can remove friction and scale great ideas. This is an opportunity to become a trusted vendor expert, gain broad exposure across the business, and build a path toward vendor integrations management, strategic vendor ownership, or vendor launches. The work environment is collaborative, solution-oriented, and high-energy, valuing trust, humor, shared ownership, and getting things done. The environment moves quickly, offering autonomy to take the reins, make informed decisions, and turn challenges into practical solutions. Pax8 is building the technology marketplace of the future, connecting partners, vendors, and small to midsized businesses through intelligent technology, comprehensive product support, and a culture where people can do meaningful work.

Requirements

Substantial experience across project management, operations, business analysis, vendor management, or a related discipline.
Proven ability to facilitate productive meetings, guide decisions, and keep varied stakeholder groups aligned.
Hands-on exposure to application programming interface integrations, with the ability to understand how systems exchange information.
Familiarity with project and task-management platforms such as Jira, Wrike, or Asana.
Working knowledge of structured delivery or process-improvement approaches such as Agile, Scrum, Lean, Kanban, or Design Thinking.
The ability to translate confidently between business needs and technical concepts.
Excellent critical-thinking, task-management, and organizational skills.
A clear, adaptable communication style that works across individual contributors, senior leaders, vendors, and technical teams.
Confidence managing several priorities while maintaining urgency, accuracy, and visibility.
Demonstrated experience using artificial intelligence-enabled tools, automation, or process redesign to strengthen operational outcomes.
Curiosity about emerging technology and the judgment to apply it to practical business challenges.
The self-awareness and initiative to ask thoughtful questions, learn quickly, and operate independently.
A bachelor’s degree in a related field or equivalent professional experience.
Must hold valid right to work in United States.

Nice To Haves

Experience with data analysis, Structured Query Language, coding concepts, product-management practices, Microsoft vendor relationships, or vendor distribution models would be a bonus.
A project-management or process-improvement certification is also welcomed but not essential.

Responsibilities

Lead vendor product changes: Take ownership of additions, pricing updates, integration changes, platform improvements, and launch-readiness activity from planning through delivery.
Become a trusted vendor partner: Serve as the primary contact for operational questions, technical concerns, and escalated issues after onboarding.
Connect business and technology: Translate vendor and stakeholder needs into clear requirements that Product and Engineering teams can act on.
Strengthen order-to-cash experiences: Understand the full journey from an order being placed through billing and identify ways to make it more reliable, efficient, and scalable.
Coordinate across the business: Bring together Product, Engineering, Sales, Finance, Support, Vendor Alliances, and other teams to move priorities forward.
Keep stakeholders aligned: Facilitate productive meetings and communicate timelines, decisions, risks, open questions, and launch readiness with clarity.
Resolve platform challenges: Investigate vendor and product issues, coordinate bug resolution, and keep the right people informed through to completion.
Improve how work gets done: Identify repetitive or high-friction processes and implement thoughtful automation, artificial intelligence-enabled workflows, or redesigned processes.
Support long-term vendor success: Partner with the Vendor Launch team to create smooth handoffs and establish vendors for effective lifecycle management.