Vendor PreSales Specialist (Dell)
About The Position
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth. With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities. As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.
Requirements
- Excellent customer-facing presentation skills.
- Excellent verbal and written communication skills.
- Confidence in executive-level meetings.
- Ability to develop strategy and tactics to meet business objectives.
- A strong sense of competition and refusal to lose.
- The ability to be self-managed and motivated.
- 4+ years of relevant industry experience with 3+ years sales or presales capacity
- Must have work experience in IT industry in sales or presales
- Strong vendor licensing background.
- Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Strong PC OEM and other workplace hardware industry knowledge
- Ability to travel for vendor events as necessary
Nice To Haves
- Post-Secondary Degree or equivalent, preferred.
Responsibilities
- Managing Dell pipeline of sales opportunities supporting multiple different technology partners.
- Providing pre-sales support to Sales Representatives and customers for client hardware solutions
- Identifying new hardware buying accounts and prospects, upsell/cross-sell opportunities on existing customer base
- Developing customer proposals and pricing comparisons for vendor hardware solutions.
- Delivering product roadmap for customers.
- Developing and delivering training to Sales teams on vendor’s products and services.
- Engaging with local Sales teams to sell jointly into sales territories and customer accounts.
- Prepare and present training content to sellers and the sales team
- Co-ordinate with vendor AEs, attend events, and be a speaker depending on the event.
- Attend in-person events and trainings; required to participate and/or lead (Ex: One Dell way)
- Participate in Dell Client- Tech Refresh
- Drive net new Dell customer wins/logos - priority #1
- Track volume of quotes w/ expectation to continue to increase
- Hold 6 proactive calls per week introducing SC value prop and/or new offers
- Attend 4 team meetings per month
- Work in tandem with alliance managers on ACQ-type promotions & campaigns
- Timely response to existing volume of requests
- Focus on ISG upsell/cross sell by analyzing existing pipeline and creating touchpoints to ensure cross-sell/upsell for servers and storage. Engage with ISG Dell VSS
Benefits
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
