Vendor Operations Lead

EverBank • Jacksonville, FL

6h

About The Position

The Vendor Operations Lead is responsible for supporting the onboarding, maintenance, and monitoring of vendors across services such as business development, insurance, UCC filings, Know-Your-Customer (KYC), and warranty support. This role operates independently, ensuring contract and documentation accuracy, vendor compliance, and process efficiency while partnering cross-functionally.

Requirements

• 3+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.

Nice To Haves

• 5+ years of experience as a paralegal doing transactional work in a law firm or leasing or commercial lending business.
• Strong verbal and written communication skills; work history in related field required.
• Bachelor's degree in business, Finance or related field and/or Paralegal Certificate, highly preferred.

Responsibilities

• Partners with Originations and internal teams to onboard and manage vendors.
• Performs monthly quality assurance and compliance audits. Provides operational support across platform during periods of low demand.
• Drafts and reviews vendor agreements and amendments in accordance with company policy.
• Develops and maintains standard templates, playbooks, and procedural documentation. Maintains document library and ensures proper document control and versioning.
• Monitors vendor performance and ensures compliance with operational and contractual requirements.
• Collaborates with IT to enhance dashboards and streamline onboarding processes.
• Conducts UCC lien reviews and resolves inventory perfection issues with Operations.
• Supports cost-per-copy setup and ensures adherence to deadlines and vendor expectations.
• Files insurance claims and manages vendor relationships related to insurance services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level