Vendor Manager

Marsh McLennan•Gainesville, FL

1d•$78,100 - $145,700•Remote

About The Position

Marsh McLennan Agency (MMA) is seeking a Vendor Manager to oversee third-party relationships across multiple service categories. The role serves as a liaison among lines of business, operations teams, vendors, and internal partners to support vendor development, onboarding, oversight, and monitoring. The Vendor Manager manages relationships and contracts, leads negotiations and strategic planning, conducts risk assessments, and ensures agreements and pricing align with company standards. The position provides guidance to business leaders through actionable analysis and supports continuous improvement in vendor management and risk mitigation. It encompasses relationship and portfolio management, risk and compliance oversight, process optimization, contract lifecycle management and negotiation, vendor selection, and analytics. The role works closely with Legal, Compliance, Risk Management, Procurement, Accounts Payable, and business teams. This role offers remote work with occasional travel. The applicable base salary range is $78,100 to $145,700, with potential eligibility for performance-based incentives. Applications will be accepted until November 12, 2026.

Requirements

At least 3 years of experience in vendor management, procurement, or contract management.
Strong negotiation and contract management skills.
Experience with SLAs, performance metrics, and contract lifecycle management.
Experience conducting vendor risk assessments and third-party due diligence.
Knowledge of risk analysis methodologies and ability to evaluate vendors across multiple risk dimensions.
Experience managing vendor portfolios across multiple service categories or business functions.
Familiarity with legal and regulatory requirements related to vendor management, procurement, and third-party risk.
Proactive, self-starting approach and ability to take initiative and drive results.
Ability to research and resolve issues independently.
Excellent verbal and written communication skills, including the ability to communicate clearly with leadership.
Strong attention to detail and organizational skills.
Ability to multitask, work with urgency, and prioritize effectively.
Proficiency with Microsoft Office and data analysis tools, and willingness to learn vendor management software.
Critical thinking and analytical skills to assess complex material and risk and provide strategic recommendations.

Nice To Haves

Contract drafting, review, and redline experience with a focus on risk mitigation.
Experience with a Contract Lifecycle Management (CLM) platform, such as Sirion.
Strong understanding of third-party risk management frameworks and lifecycle management.
Familiarity with risk assessment tools and methodologies, such as vendor questionnaires and risk scorecards.
Experience managing vendors in technology, professional services, staffing, or business process outsourcing.
Experience in the insurance industry or with insurance-related vendors and service providers.
Ability to travel as necessary for meetings.

Responsibilities

Serve as the primary business contact for vendor relationships and build working relationships with internal business teams, Legal, Compliance, and Technology.
Coordinate vendor onboarding and contract renewals across stakeholder groups.
Manage vendor portfolios across service categories, maintaining vendor records, scope of services, contract provisions, contacts, and risk profiles.
Monitor vendor performance, lead business reviews against SLAs, and develop improvement plans for performance gaps.
Act as an escalation point for vendor disputes and business issues.
Conduct vendor risk assessments and due diligence before contracting and periodically thereafter; maintain risk documentation, scorecards, and escalation procedures.
Coordinate with Risk Management, Legal, and Compliance to identify and address vendor risks and ensure compliance with applicable requirements and company policies.
Tailor oversight to vendor category complexity and business criticality, coordinate consistent standards with procurement teams, and identify consolidation, savings, and standardization opportunities.
Maintain category-specific documentation, SLAs, and performance benchmarks, and monitor industry trends and emerging risks.
Follow company processes for vendor implementation and ongoing operations; identify and lead process improvements, manage communication and change controls, and support automation and analytics initiatives.
Collaborate with Accounts Payable to support accurate invoicing and timely payments.
Review vendor contracts, conduct redline reviews, and liaise among vendors, business partners, and Legal.
Negotiate agreements and establish terms, SLAs, performance metrics, dispute resolution mechanisms, and risk mitigation provisions.
Oversee the contract lifecycle, including agreements, MSAs, SOWs, renewals, contract summaries, risk assessments, and spend approvals.
Work with business leaders, Procurement, and Legal to define vendor selection requirements; participate in evaluations and provide recommendations based on business and risk analysis.
Contribute to sourcing and vendor landscape analysis across service categories.
Use analytics and predictive planning to assess scenarios and provide actionable information to leadership; support data gathering, reporting, and analytical requests.
Track and report vendor spend, performance, risk status, and savings; analyze performance data to identify trends, risks, and opportunities.