Vendor Manager

G10 Inc•Delavan, WI

17h•Onsite

About The Position

G10 Inc is seeking an experienced Vendor Manager to fully own the relationships, negotiations, and operational needs of our Mandarin-speaking vendor partners, and to support the Sr. Vendor Manager on additional vendor accounts as needed. Working closely with the Sr. Vendor Manager, this role serves as a critical bridge between G10's US-based operations and Chinese vendors who sell their products online through G10 on Amazon and other U.S. marketplaces. The ideal candidate has hands-on experience supporting Amazon e-commerce operations, a strong understanding of distribution and fulfillment logistics, and the ability to negotiate commercial terms confidently across cultures. This role operates on a second-shift schedule aligned with China business hours to support real-time vendor communication.

Requirements

Strong negotiation skills with a track record of managing commercial vendor relationships independently.
Demonstrated ownership of $100M+ portfolio in annual revenue.
Demonstrated experience supporting Amazon e-commerce operations (Vendor Central or Seller Central).
Experience with distribution, logistics, or fulfillment operations.
Ability to work a primarily second-shift schedule overlapping China business hours from a US-based location (Pacific or Central time zones preferred).
Highly organized with strong attention to detail and the ability to manage multiple priorities and guide junior team members.
US-based with existing cross-cultural business experience.
Familiarity with Amazon 1P vendor operations and purchase order management.
Hazmat certification (e.g., DOT 49 CFR, IATA DGR, or IMDG), or experience managing hazardous materials products and compliance for e-commerce.
Professional-level English and Mandarin writing and speaking proficiency (required)
Bachelor’s degree in supply chain, finance, business, international business, or related field or equivalent experience (required)
Experience working directly with Chinese brands or sellers to grow their sales on Amazon or other U.S. online marketplaces.
5+ years of experience in vendor management, e-commerce operations, or a related field, with demonstrated ownership of vendor relationships end-to-end.

Responsibilities

Own end-to-end relationships with Mandarin-speaking vendor partners, serving as their primary point of contact and conducting business communication in both Mandarin and English.
Own the day-to-day operational needs of assigned vendors across Amazon Vendor Central (1P) and/or Seller Central (3P), including catalog management, item setup, purchase order management, and operational troubleshooting.
Own negotiation of vendor agreements, commercial terms, pricing, and distribution arrangements for the Mandarin-speaking vendor portfolio.
Set vendor management strategy and negotiation targets, establishing priorities and performance goals for the vendor book of business.
Lead vendor business reviews and drive resolution of complex or escalated vendor issues.
Coordinate with internal teams on inbound inventory planning, fulfillment center operations, and supply chain logistics.
Monitor vendor performance and compliance, escalating issues as needed.
Maintain accurate records of vendor communications, contracts, and operational updates.
Support the Sr. Vendor Manager on vendor accounts that need Mandarin-language support or additional capacity, including communication, negotiations, and operational follow-through.
Support cross-functional projects related to new vendor onboarding and program expansion.
Work the second-shift schedule (Monday-Thursday 2:00 PM - 10:00 PM Pacific / 4:00 PM - 12:00 AM Central; Fridays starting 9:00 or 10:00 AM Pacific / 11:00 AM or 12:00 PM Central) to ensure real-time availability for vendor partners in China. Specific hours and days are flexible and can be negotiated, provided that roughly 25-30 hours per week overlap with China business hours; schedules may be adjusted as vendor needs change.
Any other duties as assigned.