Vendor Management Specialist

Broadway National Inc•Hauppauge, NY

3d•$70,000 - $90,000

About The Position

Broadway National is seeking a Vendor Management Specialist to help build, manage, and strengthen our national network of trade vendors. This role balances vendor sourcing and onboarding with day-to-day relationship management, performance tracking, and pricing support, and works closely with leadership on Quarterly Business Reviews and RFP efforts.

Requirements

3–5 years in vendor management, contract negotiation or subcontractor management, ideally in facilities maintenance or multi-site service.
A track record of negotiating labor rates or subcontractor pricing.
Comfortable with KPIs and scorecards.
Strong Excel.
Strong financial and analytical skills.
Clear, confident communicator with vendors and at every level internally.
Organized, detail oriented and process driven.

Nice To Haves

Bachelor's degree in Business, Supply Chain or a related field preferred.
Trade knowledge (HVAC/R, plumbing, electrical, handyman) a plus.
CMMS experience a plus.

Responsibilities

Grow and keep a qualified network of service providers across assigned markets and trades.
Build partnerships that work for both sides. Act as each provider's main contact for service, pricing and compliance.
Negotiate and maintain labor-rate agreements with new and existing providers, within set guidelines, to protect margin.
Make sure providers understand and meet their contract requirements: response times, documentation, invoice and compliance.
Review KPIs monthly: response time, completion rate, first-time fix, quality and invoice accuracy. Keep provider scorecards current.
Lead improvement plans for providers who underperform. Recommend an exit when performance doesn't improve.
Lead QBRs for the assigned network. Prepare data and materials for leadership-led QBRs with top-tier providers.
Act as the link between providers and Operations to resolve service and scheduling issues. Work with Accounting on billing issues.
Lower total cost while raising quality. Move volume to top performers and flag rates that are out of line.
Support RFPs: gather bids, build pricing comparisons, help evaluate proposals.
Source and onboard new providers when coverage or performance gaps call for it.
Keep compliance documents (COI, W-9, agreements) and Umbrava profiles current.
Help set and uphold vendor management policies. Other projects assigned.