Vendor Management Operations Lead
About The Position
The Strategic Vendor Management Operations Lead serves as the operational right-hand leader to the SVP, Strategic Vendor Management. This role is responsible for orchestrating day-to-day SVM execution, maintaining operational discipline, and ensuring delivery against SVM goals and objectives. The role leads standing cross-functional operating cadences, coordinates priorities across Sourcing Category Leaders, Procurement, Finance, Business Leaders, and the Enterprise Transformation Office (ETO). While SVM strategy ownership remains with the leader, this role ensures strategy is translated into consistent execution across the organization. This role is hybrid in Duluth, GA. This role is not eligible for sponsorship. The salary range for this role is $110,000 - $125,000.
Requirements
- Bachelor’s degree required; MBA or equivalent preferred
- 7+ years of experience in vendor management, indirect procurement, or sourcing operations, with strong exposure to SaaS/technology environments
- Proven leadership experience (3+ years) managing programs, teams, or operating models in cross-functional, matrixed environments
- Demonstrated success building and scaling SVM/procurement operating models, governance frameworks, and end-to-end vendor lifecycle processes
- Strong expertise in vendor performance management (KPIs, SLAs, scorecards), third-party risk, and regulatory compliance
- Proven track record driving operational excellence, transformation initiatives, process standardization, cost optimization, and value realization
- Strong financial, commercial, and analytical acumen with effective problem-solving and decision-making skills
- Ability to influence senior stakeholders and lead complex initiatives across IT, Finance, Legal, Procurement, and Risk
- Familiarity with procurement, vendor management, and CLM systems
Nice To Haves
- MBA or advanced degree
- Experience in financial services or other regulated environments
- Experience supporting enterprise transformation or operating model changes
- Expertise in SaaS vendor optimization, licensing strategies, or enterprise platforms
- Experience with procurement and CLM technologies (e.g., Coupa, Ariba)
- Relevant certifications (e.g., CIPS, CPSM, ITIL, Lean Six Sigma)
- Strong executive presence with ability to influence senior stakeholders and drive alignment
Responsibilities
- Lead day-to-day SVM operations, including intake, sourcing, procurement, and vendor management workflows
- Drive operating cadence, backlog prioritization, and cost savings tracking aligned with Finance
- Partner cross-functionally to align sourcing activity with business priorities and transformation initiatives
- Optimize e-sourcing, guided buying, and catalog adoption to improve efficiency and compliance
- Manage spend visibility, tail spend, and supplier performance to drive consolidation and value capture
- Own operational dashboards, KPIs, and reporting to deliver actionable, executive-ready insights
- Enable technology, automation, and continuous improvement initiatives across SVM
- Oversee vendor performance and third-party risk compliance, escalating issues with data-driven recommendations
Benefits
- Day one health, dental, and vision insurance
- 401(k) Plan with competitive employer match
- Vacation, sick, holiday and volunteer time off
- Life and disability insurance
- Flexible Spending Account & Health Savings Account
- Professional development
- Tuition reimbursement
- Company-sponsored social and philanthropy events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
