Vendor Management Office Lead

McLane • Temple, TX

3d • Hybrid

About The Position

McLane is seeking a strategic and people-focused leader to manage our Vendor Management Office (VMO) within IT&D. This role is critical to ensuring strong governance, high-performing vendor partnerships, and compliance while driving continuous improvement across a complex enterprise environment. If you thrive at the intersection of strategy, execution, and relationship management, this is an opportunity to make a meaningful impact. This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.

Requirements

• Bachelor’s degree in Business, Information Systems, Finance, or a related field.
• 7+ years of experience in vendor management, procurement, IT service management, or related disciplines.
• 3+ years of people leadership experience with a focus on coaching and developing teams.
• Strong expertise in vendor governance, SLAs, KPIs, contract management, and risk mitigation.
• Excellent communication, negotiation, and cross functional stakeholder management skills.
• Proven ability to manage multiple priorities in a fast paced environment while exercising sound judgment and discretion.
• Ability to read, write, and understand English at a level sufficient to perform job related tasks effectively and safely, including understanding work instructions, safety protocols, and essential workplace communications.

Nice To Haves

• Experience working with IT service providers, managed services, and contractor labor models preferred.

Responsibilities

• Lead and oversee the IT&D Vendor Management Office, including day to day operations, prioritization, and execution.
• Manage, coach, and develop Vendor Management teammates through ongoing feedback and performance reviews.
• Establish and enforce vendor governance standards, tools, and processes across IT&D.
• Own strategic vendor relationships, ensuring alignment with business and IT&D objectives.
• Monitor SLAs, KPIs, and vendor performance; lead QBRs and remediation efforts.
• Partner closely with Procurement, Finance, Legal, Security, and Third Party Risk Management.
• Ensure vendor engagements are cost effective, compliant, and aligned with McLane standards.
• Drive continuous improvement initiatives and maintain scalable vendor management documentation.

Benefits

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Pet insurance
• Maternity/paternity leave
• Employee assistance programs
• Discount programs
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager