Vendor Management Coordinator

CoreWeave•Sunnyvale, CA

2d•$109,000 - $145,000•Onsite

About The Position

The Vendor Management Coordinator role is a hands-on role responsible for executing and directly overseeing the day-to-day vendor lifecycle within Vendor Management — including but not limited to vendor onboarding, ongoing vendor maintenance, and vendor data cleanup and catalog setup and maintenance. As a newly established team, this role will also be responsible for assisting in building out foundational documentation, including Desktop Procedures (DTPs), process flows, and job aids, to standardize how the team operates. This person will directly execute and manage vendor requests while assisting and leading our offshore resources, ensuring consistent quality and turnaround.

Requirements

2+ years of experience in vendor management, procurement operations, or supplier enablement, ideally including 1+ years leading or mentoring a team
Strong hands-on experience with a procurement/P2P platform (Coupa strongly preferred), including catalog management
Experience creating process documentation (DTPs, SOPs, process flows/diagrams) — this is a core, not incidental, part of the role
Experience managing or coordinating with offshore/distributed teams
Solid understanding of vendor onboarding compliance requirements (tax documentation, banking verification, fraud-prevention controls)
Comfortable operating in a "builder" capacity on a new team — establishing process where none currently exists
Detail-oriented, organized, and able to balance hands-on execution with team leadership

Responsibilities

Directly process and manage new vendor requests end-to-end in Coupa, including collection and validation of required documentation (W-9/W-8, bank letters, VAT/tax registration, etc.)
Perform verification of vendor banking and tax details to reduce fraud risk before activation
Partner directly with business owners and other stakeholders to resolve onboarding blockers and documentation gaps
Configure and maintain vendor catalogs directly within Coupa, including item/service data, pricing updates, and punch-out integrations
Troubleshoot catalog issues with Coupa admins and coordinate directly with vendors to keep content accurate and current
Process ongoing vendor record updates — banking changes, contact/address updates, tax documentation renewals, and approval group/routing changes
Apply and enforce verification protocols for sensitive changes (e.g., banking detail updates) to protect against fraud
Conduct regular audits of the vendor master file, directly identifying and remediating duplicate, inactive, or incomplete records
Maintain data quality standards and execute cleanup cycles in partnership with Procurement Operations and IT
Own the creation and upkeep of Desktop Procedures (DTPs) for all core team functions (onboarding, catalog setup, maintenance, cleanup)
Build clear, repeatable process flows/diagrams for key workflows to support consistency, training, and audit readiness
Continuously update documentation as processes evolve or systems change
Use documentation as the foundation for training new team members, including offshore resources
Lead, coach, and manage day-to-day work of the offshore resources, ensuring adherence to SLAs and documented processes
Assign and balance workload across the team, directly stepping in on complex or escalated vendor issues
Train team members using established DTPs and process documentation; identify gaps and update materials as needed
Serve as the go-to point of contact for stakeholders on day-to-day vendor questions and issues
Provide regular updates to Procurement leadership on volume, cycle times, and data quality/documentation progress