Global Security - Vendor Management and Performance -Vice President

JPMorgan Chase & Co. • New York, NY

3d • $99,750 - $190,000

About The Position

The Vendor Management and Performance Vice President in Global Security helps define and implement the firm’s corporate security strategy, advance security capabilities, and foster collaboration across functional and product teams. The role ensures that security initiatives align with business objectives and respond to emerging threats, while promoting security best practices, innovation, operational excellence, and proactive risk management.

The position serves as the primary vendor-facing lead for key Global Security suppliers, owns vendor communications and governance, and works with internal performance monitoring and data teams to turn operational metrics into vendor commitments and measurable improvement plans. It also coordinates with internal partners to ensure vendor engagement aligns with firm policies, controls, and business practices, and advances adoption of the Corporate Security operating model.

Requirements

• Minimum 8 years of relevant experience in organizational strategy, governance, or program management.
• Expertise implementing performance frameworks and executing large-scale, complex initiatives.
• Ability to anticipate and identify risks or blockers to progress and collaborate on effective mitigations.
• Strong critical-thinking and problem-solving skills, with the ability to prioritize workloads in a busy, dynamic environment.
• Excellent written and oral communication skills, including the ability to present security and technology concepts to a broad range of stakeholders.
• Ability to develop relationships across organizational lines, including with senior executives.

Nice To Haves

• Significant experience in a similarly complex public- or private-sector organization, preferably in a regulated context.
• Experience working in or knowledge of security operations, including guard management, technical security systems, and incident management.
• Management consulting or internal consulting/corporate strategy team experience.
• A relevant postgraduate qualification or professional certifications.

Responsibilities

• Serve as the primary vendor-facing lead for key Global Security suppliers, building trusted relationships and ensuring clear, consistent engagement across operations and governance touchpoints.
• Own vendor communications strategy and execution, including outbound messaging, standards and expectations, issue escalations, and follow-up communications.
• Lead the governance rhythm with vendors, aligning internal stakeholders on objectives, required inputs, and external communications.
• Partner with performance monitoring and data teams to translate operational metrics and trends into vendor actions, commitments, and measurable improvement plans.
• Synthesize multi-source operational performance information into insights for vendor discussions, prioritization, and leadership recommendations.
• Coordinate with Global Security and partners such as sourcing/procurement, legal, risk, finance, and operations to align vendor engagement with firm policies, controls, and business practices.
• Identify delivery risks, emerging issues, and systemic root causes affecting vendor performance, and drive remediation through escalation, action tracking, and stakeholder updates.
• Promote adoption of the Corporate Security operating model by reinforcing standardized processes, expectations, and consistent communications across internal teams and external vendors.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed