Vendor Management and Business Operations Specialist

Pfizer • New York City, NY

15h • Hybrid

About The Position

The Americas Vendor Management & Business Operations Specialist supports the execution of vendor management across the Americas and global business operations activities. This role works closely with regional and global partners to help monitor vendor performance, support compliance activities, and assist with business performance and continuous improvement initiatives across the Global Workplace Experience (GWE) organization. This position provides hands-on experience in vendor management, financial analysis, and operational support, and is well suited for an individual looking to build foundational skills in corporate real estate operations and business performance.

Requirements

• Bachelor's degree in business, finance, real estate management, supply chain management, or a related field
• 2 years of relevant experience
• Experience in operations, vendor management, procurement, or related roles
• Proficiency in data analysis and reporting
• Excellent communication and presentation skills
• Knowledge of vendor performance evaluation methods
• Permanent work authorization in the United States

Responsibilities

• Support the execution of vendor management activities across the Americas region in alignment with GWE goals
• Support the creation of Project Management services vendor management process
• Update and maintain change orders
• Support the creation of a vendor management playbook for global consistency
• Assist with tracking vendor performance against service level agreements (SLAs) and key performance indicators (KPIs)
• Help prepare materials for regional vendor reviews, including performance data, scorecards, and presentations
• Support the development and maintenance of vendor documentation, including contracts, scopes of work, pricing templates, and governance materials
• Assist with issue tracking and escalation related to vendor performance
• Help ensure vendor management activities comply with Pfizer Procurement policies and procedures
• Maintain accurate vendor records and support audit and compliance requests as needed
• Support tracking and coordination of key activities, deliverables, and milestones to ensure timely execution of team priorities
• Prepare standard operational reports, dashboards, and presentation materials, ensuring accuracy, consistency, and adherence to defined templates
• Collect, validate, and consolidate data from multiple sources to support performance reporting and operational reviews
• Maintain accurate documentation, trackers, and shared repositories to support audit readiness and operational transparency
• Coordinate logistics and materials for recurring meetings and working sessions, including agendas, pre‑reads, and follow‑ups
• Support process documentation and continuous improvement efforts by identifying gaps, documenting procedures, and recommending updates
• Partner with cross‑functional stakeholders to support operational initiatives, escalating issues and risks as appropriate

Benefits

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level