Vendor Enrollment Specialist

EP | Central Casting • Burnaby, BC

4d • Hybrid

About The Position

The Vendor Enrollment Specialist is responsible for being the first point of contact for our CashetPay Clients to assist them in setting up Vendors for payment. The Vendor Enrollment Specialist is responsible for Vendor outreach and setup in our Web Portal.

Requirements

• Strong written and verbal communication skills with client facing acumen
• Strong attention to detail
• Comfortable with repetitive tasks
• Ability to multi-task and work in a fast-paced environment

Nice To Haves

• Experience working within the Film Production industry would be considered an asset.
• Experience with Salesforce would be considered an asset

Responsibilities

• Perform vendor outreach and onboarding through the CASHetPay Vendor Portal or approved alternative methods
• Respond to Client & Vendor emails in Salesforce in a timely manner
• Collect, review, and validate vendor banking, tax, and payment information using established tools and procedures
• Set up and maintain vendor records accurately within Salesforce, CASHetPay systems, and banking partner systems
• Process domestic and foreign vendor setups following documented guidelines
• Monitor and respond to Salesforce cases and queues, providing timely and professional responses to client and vendor inquiries
• Follow up with vendors regarding stale or uncashed checks and assist with payment reissuance as needed
• Identify discrepancies, missing information, or potential risk indicators and escalate appropriately
• Follow up with vendors on outdated checks and gather correct information to complete payment
• Coordinate with our Payment Processor (Exactuals) to set up Foreign Vendors
• Complete missing details on Mapped Vendors from accounting software in the Master Vendor List
• Comply with all Department and Company policies and procedures
• May participate in various department projects
• Additional responsibilities as assigned

Benefits

• Group RRSP with Employer Matching
• Hybrid work environment
• Casual dress code
• Employee Snack program
• Health & Wellness Wallet
• Movie ticket reimbursement
• Employee Assistance Program (EAP)
• Extended health and dental benefits
• Paid Time Off
• Professional Development Reimbursement Program
• Commitment to employee growth and development (i.e. LinkedIn Learning membership)
• Discretionary bonus
• Work quarterly and holiday social events
• Thousands of employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed