Vendor Enrollment Specialist

EP | Central Casting•Burbank, CA

About The Position

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making. We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do. Are you looking for the next opportunity to revolutionize an industry? If so.... We are looking for a Vendor Enrollment Specialist. The Vendor Enrollment Specialist supports CASHetPay’s payment operations by onboarding and validating vendors, maintaining accurate vendor records, and helping ensure secure, timely payments for production accounting teams and vendors. This role serves as a primary point of contact for vendor enrollment and payment setup and plays an important role in protecting client data, supporting fraud prevention efforts, and maintaining the integrity of CASHetPay’s vendor and payment workﬂows.

Requirements

Strong written and verbal communication skills
High attention to detail and accuracy
Comfort working in high-volume, repetitive workﬂows
Ability to manage multiple priorities in a deadline-driven environment

Nice To Haves

Experience with Salesforce or similar CRM systems preferred
Experience in vendor onboarding, payment operations, or accounting support preferred
Experience in TV or Film Production Accounting strongly preferred

Responsibilities

Perform vendor outreach and onboarding through the CASHetPay Vendor Portal or approved alternative methods
Collect, review, and validate vendor banking, tax, and payment information using established tools and procedures
Set up and maintain vendor records accurately within Salesforce, CASHetPay systems, and banking partner systems
Process domestic and foreign vendor setups following documented guidelines
Monitor and respond to Salesforce cases and queues, providing timely and professional responses to client and vendor inquiries
Follow up with vendors regarding stale or uncashed checks and assist with payment reissuance as needed
Identify discrepancies, missing information, or potential risk indicators and escalate appropriately
Maintain clear and accurate documentation of actions taken within internal systems
Collaborate with internal teams, clients, and vendors to resolve payment holds, delays, or discrepancies
Maintain awareness of fraud prevention controls and data integrity requirements
Support initiatives to improve vendor enrollment eﬃciency, vendor experience, and data quality
Adhere to all departmental policies, internal controls, and security procedures
Additional duties as assigned