About The Position

Provides administrative and operational support for Revenue Cycle vendor oversight, including contract documentation management, invoice review, vendor activity tracking, and reconciliation processes. This role is responsible for maintaining organized contract records, monitoring vendor financial activity such as returns and write-offs, supporting inventory and account reconciliations, and assisting with routine vendor documentation and follow-up. The position works closely with the Revenue Cycle Vendor Manager and operational leaders to ensure vendor-related workflows are tracked accurately and maintained in a timely manner.

Requirements

  • High School diploma required.
  • Two years' healthcare revenue cycle experience, contract administration support, billing operations, accounts receivable, vendor coordination, or related role.
  • Working knowledge of hospital and/or professional billing workflows.
  • Proficiency in Microsoft Excel and document tracking tools.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple deadlines and maintain accurate documentation.
  • Strong written and verbal communication skills.
  • Knowledge of revenue cycle management systems, proficient in Microsoft Office products
  • Ability to effectively manage multiple projects simultaneously.

Nice To Haves

  • Associate or bachelor’s degree in healthcare administration, Business, Finance, or related field preferred.
  • Relevant revenue cycle experience may be considered in lieu of formal education.
  • Familiarity with contract pricing structures and contingency arrangements preferred.

Responsibilities

  • Maintains centralized repository of Revenue Cycle vendor contracts, amendments, and related documentation.
  • Tracks contract effective dates, renewal timelines, and required notice periods; communicate upcoming milestones to leadership.
  • Reviews vendor invoices for completeness and alignment with contract pricing terms; identify discrepancies and coordinate follow-up.
  • Monitors vendor financial activity, including returns, write-offs, contingency calculations, and recovery reporting. Returned accounts should be reviewed for appropriate next steps and dispositioned accordingly.
  • Supports reconciliation of vendor-reported activity to internal system data to ensure accuracy and completeness.
  • Maintains inventory reconciliation logs for accounts assigned to vendors and track status updates and account movement.
  • Maintains vendor account sampling and documentation logs for quality review and operational follow-up.
  • Tracks vendor-related issues, account escalations, and remediation follow-ups to ensure timely resolution and leadership escalation when recurring.
  • Supports vendor onboarding and offboarding documentation, including system access tracking and required credentialing records.
  • Performs other duties as assigned.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life
  • Employee - Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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