About The Position

Manages end-to-end credentialing and enrollment process, acting as a strategic liaison between providers, insurance entities and revenue cycle. Requires advanced analytical skills to evaluate complex documentation, ensure data integrity across many systems, and optimize the provider onboarding experience to safeguard group reimbursement.

Requirements

  • High school diploma or equivalency.
  • One year' provider credentialing and/or enrollment experience in a medical office environment. In leu of required experience, three years' Revenue Cycle experience in a healthcare setting specifically in contracting, billing, registration, or administration in a physician office or hospital.
  • Ability to communicate effectively and possess strong customer service skills.
  • Excellent organizational skills, attention to detail and accuracy required.
  • Ability to handle large volume of work, prioritize tasks and work efficiently under pressure
  • Proficiency in Windows based processing, excel spreadsheets & Credentialing software program.
  • Knowledge or payer requirements relating to insurance credentialing and enrollment processing.

Responsibilities

  • Maintains expert-level understanding of evolving accreditation and insurance regulations, performing regular audits of provider files to mitigate risk and prevent credentialing lapses.
  • Critically reviews and analyzes provider credentials, licenses, and certifications to ensure absolute compliance with state, federal, and payer-specific regulations.
  • Continuous training and research of processes and systems across 24 different payer platforms to ensure accuracy and efficiency in regard to regulations, policies, guidelines and procedures.
  • Updates health plans, agencies and other entities and systems to assure regulatory compliance with Federal and State mandates for current and accurate provider information.
  • Facilitates end-to-end enrollment lifecycle, strategically attaching providers to group billing entities to ensure uninterrupted reimbursement and optimized cash flow.
  • Analysis and completion of reports and data spreadsheets received from Payers. and other related applications to ensure timely revenue stream.
  • Identifying and resolving problems related to claim submission and denials, often working with Revenue Cycle Operations.
  • Manages complex project timelines for provider onboarding, utilizing advanced spreadsheet modeling and credentialing software to track milestones and resolve systemic deficiencies.
  • Completes timely follow-up of any CH provider enrollment issues by utilizing software system reporting. Maintains departmental logs and spreadsheets for updating all insurance credentialing and re-credentialing.
  • Maintains departmental logs and spreadsheets for updating all insurance credentialing and re-credentialing.
  • Acts as primary liaison between clinical providers, administrative leadership, and insurance representatives to expedite enrollment and resolve high-level billing discrepancies.
  • Clear and effective communication with insurance companies handling complex questions and issues dealing with day-to-day operations of credentialing and payer enrollment that can affect revenue.
  • Orchestrates accurate entry and maintenance of provider data across multiple systems and health plans to ensure organizational data integrity.
  • Assures insurance provider numbers are entered into billing system for claims submission as well as communication with CHMG administrators and managers.
  • Ability to manage multiple applications, track deadlines, and maintain organized records.
  • Performs other related duties as required or assigned.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare FSA
  • Flexible Spending Account (FSA) - Dependent Care FSA
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life Spouse
  • Supplemental Life Insurance - Voluntary Life Employee
  • Supplemental Life Insurance - Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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