Credentialing, Enrollment & Education Coordinator

HSMC•Milford, MA

6d•$24 - $27•Hybrid

About The Position

The Credentialing, Enrollment and Education Coordinator collects, documents, and retains provider records needed to support credentialing and enrollment with commercial insurance and governmental payers. The role contributes to revenue cycle management, operational efficiency, and timely access to patient care from qualified providers. The coordinator also performs administrative tasks to facilitate, track, and monitor education and training activities, helping staff maintain competencies, build skills, and pursue professional growth and development. The position is under the direct supervision of the Vice President of Credentialing, Education & Development. Applicants must be able to commute consistently to the Milford, Massachusetts office. Eligibility for a hybrid work schedule will be assessed after successful completion of the probationary period.

Requirements

High school diploma required.
High level of attention to detail and ability to prioritize and meet deadlines on an ongoing basis to ensure timely completion of tasks according to process requirements.
Strong verbal and written communication skills.
Commitment to excellent customer service.
Proficiency in Microsoft Office Suite.
Ability to commute consistently to the office in Milford, Massachusetts.

Nice To Haves

Bachelor’s degree preferred.
One year of experience in credentialing, provider enrollment, contracting, or administrative support preferred.
Certified Credentialing Specialist (CPCS) is a plus.
Knowledge of provider enrollment software is a plus.

Responsibilities

Collect, document, and retain provider records required for credentialing and enrollment with commercial insurance and governmental payers.
Perform administrative tasks to facilitate, track, and monitor education and training activities.
Help support staff in maintaining competencies, building skills, and developing professionally.