Vendor & Compliance Assistant

NightOwl Consulting

About The Position

We are seeking a highly organized and detail-oriented Operations & Compliance Assistant to support vendor management and social media compliance programs. This is a task-based execution role focused on collecting, organizing, and preparing data and reports across multiple systems. The role is designed to remove administrative and operational workload from leadership, allowing them to focus on program management, interpretation, and decision-making.

Requirements

Strong written and verbal English communication skills
Ability to work full-time, aligned to 9:00 AM – 6:00 PM CST
High level of organization and process discipline
Comfortable working across multiple systems and managing data

Nice To Haves

Experience in mortgage, banking, or financial services
Exposure to compliance or vendor management processes
Experience with reporting and documentation workflows
Familiarity with tools like Ncontracts, Comergence, or Encompass

Responsibilities

Assist with vendor due diligence processes within Ncontracts
Organize and maintain vendor profiles and supporting documentation
Bring legacy vendor profiles (147+) up to current standards
Track completion status and maintain clean, structured records
Prepare standardized reports based on vendor data
Review Comergence reports for assigned loan officers
Organize findings and prepare reports for review
Ensure reports are ready for internal review by mid-week (Wednesday target)
Format and prepare communications for loan officers and marketing teams
Track and monitor offshore team activity and progress
Assist in coordinating communication across teams
Support implementation of standardized processes through documentation and reporting
Maintain trackers and task lists (Excel-based)
Provide daily updates and assist with prioritization planning