Customer Care/Title Admin

WESTERN STATE BANK•Devils Lake, ND

136d•Onsite

About The Position

This is an in-office position located in Devils Lake, N.D. At Western, “what” you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day. We believe that our ability to deliver on our promise is a result of these high standards.

Requirements

2+ years of experience in a financial setting.

Nice To Haves

Comparable experience in business, finance, or administration.

Responsibilities

Assist with tracking incoming vehicle titles.
Follow up on outstanding vehicle titles.
Help with recording title liens.
Maintain internal tracking system with accuracy.
Upload necessary files into Director.
Make outgoing follow up calls to vendors and customers on titled funded transactions.
Aid in correcting vehicle title errors and issues.
Follow up for receipt of original titles with vendors and customers.
Create and package vehicle title packets for mailing.
Release title liens on terminated contracts.
Check-in completed titles and file with contract.
Input data, track documents and maintain tickler system.
Maintain knowledge of titling requirements.
Other duties as assigned.