Subaru Vehicle Sales Consultant

The Jim Pattison Auto GroupNorth Vancouver, BC
Onsite

About The Position

Jim Pattison Subaru Northshore is seeking a motivated, personable, and customer-focused individual to join their sales team as a Product Advisor. This is an exciting opportunity to join a premium brand and build a successful future in the automotive industry. Training, mentorship, and ongoing support will be provided to motivated individuals who bring a strong work ethic, a positive attitude, and a passion for delivering exceptional customer experiences. This role reports to the Sales Manager of the dealership.

Requirements

  • High school diploma or equivalent required.
  • Previous customer-facing experience is required.
  • Eligible to obtain a VSA license.
  • Must be available all days of the week, including evenings and weekends.
  • Strong work ethic with a high level of energy and motivation to succeed.
  • Excellent communication and interpersonal skills.
  • Customer focused mindset with the ability to build rapport and trust.
  • Highly organized with the ability to multi task and follow up consistently.
  • Positive attitude and willingness to learn in a fast-paced sales environment.
  • Successful candidates to submit a satisfactory Driver’s Abstract.

Nice To Haves

  • Mandarin speaking can be an asset.
  • Previous sales or customer service experience is a strong asset, but not required.

Responsibilities

  • Guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Subaru brand.
  • Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
  • Build rapport with customers to understand their needs and recommend suitable vehicle options.
  • Conduct vehicle presentations and test drives.
  • Present pricing, financing options, and assist in structuring deals in collaboration with management.
  • Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
  • Coordinate vehicle deliveries and ensure a seamless handover experience.
  • Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
  • Contribute to team success by maintaining a positive attitude and strong work ethic.

Benefits

  • Competitive compensation plan with commission and bonus opportunities.
  • Career growth opportunities within a large and well-established automotive group.
  • Manufacturer and in-house training are provided.
  • Exclusive access to vendor promotions, offers and purchase programs.
  • Recognition and rewards program.
  • Comprehensive benefits package.
  • Amazing colleagues, great working environment, and a team building culture!
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