Vehicle Operations Specialist

ACV • East Dundee, IL

3d • Onsite

About The Position

ACV is a technology company that has revolutionized how dealers buy and sell cars online, transforming the automotive industry. ACV Auctions Inc. (ACV) has applied innovation and user-designed, data-driven applications and solutions to build the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights. ACV is looking for individuals who share their passion, bring innovative ideas, and enjoy a collaborative atmosphere. The Vehicle Operations Specialist is responsible for the efficient and accurate check-in, inspection, detailing, and movement of vehicles at the Remarketing Center. This position plays a key role in maintaining vehicle quality and safety standards by following standard operating procedures. The ideal candidate has a strong attention to detail, works well in a fast-paced team environment, and has a passion for the automotive industry.

Requirements

• Ability to read, write, speak and understand English.
• Valid driver’s license with a clean driving record.
• Ability to drive automatic and manual transmission vehicles.
• Basic computer skills
• Strong attention to detail and organizational skills, ability to maintain accurate records and documentation
• Comfortable working outdoors in various weather conditions.
• Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
• Ability to lift up to 50 lbs.
• Capable of standing, bending, kneeling, and working in various positions for extended periods of time.
• Ability to work in varied weather conditions.

Nice To Haves

• Automotive experience preferred but not required.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Receive and log incoming vehicles into inventory systems (record accurate VIN information etc.).
• Conduct visual inspections upon arrival to note damage, mileage, and overall condition.
• Document and photograph vehicle condition using inspection software or handheld devices.
• Perform multi-point condition inspections following company standards.
• Report any mechanical or cosmetic issues to the appropriate team.
• Coordinate with internal teams for repairs or additional services as needed.
• Wash, vacuum, and clean interior/exterior of vehicles to prepare for resale.
• Perform light detailing tasks including wiping surfaces, cleaning windows, and removing debris.
• Ensure vehicles meet cleanliness and presentation standards before display or shipment.
• Safely move vehicles around the lot and to designated areas for cleaning, photography, or staging.
• Assist with organizing vehicle flow within the lot to optimize space and accessibility.
• Safely jump start vehicles.
• Maintain a clean and organized work environment.
• Follow all safety procedures and company policies.
• Assist team members with other duties as assigned by management.

Benefits

• Competitive compensation packages
• Learning and development opportunities
• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed