Vehicle Operations Specialist

ACV•East Dundee, IL

2d•Onsite

About The Position

The Vehicle Operations Specialist is responsible for the efficient and accurate check-in, inspection, detailing and movement of vehicles at the Remarketing Center. This position plays a key role in maintaining vehicle quality and safety standards by following standard operating procedures. The ideal candidate has a strong attention to detail, works well in a fast-paced team environment, and has a passion for the automotive industry.

Requirements

Ability to read, write, speak and understand English.
Valid driver’s license with a clean driving record.
Ability to drive automatic and manual transmission vehicles.
Basic computer skills
Strong attention to detail and organizational skills, ability to maintain accurate records and documentation.
Comfortable working outdoors in various weather conditions.
Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
Ability to lift up to 50 lbs.
Capable of standing, bending, kneeling, and working in various positions for extended periods of time.

Nice To Haves

Automotive experience preferred but not required.

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience.
Receive and log incoming vehicles into inventory systems (record accurate VIN information etc.).
Conduct visual inspections upon arrival to note damage, mileage, and overall condition.
Document and photograph vehicle condition using inspection software or handheld devices.
Perform multi-point condition inspections following company standards.
Report any mechanical or cosmetic issues to the appropriate team.
Coordinate with internal teams for repairs or additional services as needed.
Wash, vacuum, and clean interior/exterior of vehicles to prepare for resale.
Perform light detailing tasks including wiping surfaces, cleaning windows, and removing debris.
Ensure vehicles meet cleanliness and presentation standards before display or shipment.
Safely move vehicles around the lot and to designated areas for cleaning, photography, or staging.
Assist with organizing vehicle flow within the lot to optimize space and accessibility.
Safely jump start vehicles.
Maintain a clean and organized work environment.
Follow all safety procedures and company policies.
Assist team members with other duties as assigned by management.