Vehicle Operations Specialist

Wealth Recruitment, LLC • Austin, TX

6d • $24 - $25

About The Position

If you thrive in fast-paced environments, enjoy solving problems under pressure, and have a passion for emerging technology, this is an opportunity to make a direct impact on the future of transportation. As part of our Remote Assistance team, you will monitor assigned autonomous vehicles using the Remote Command (RC) interface and multiple live camera feeds. You will assess dynamic driving situations and provide remote assistance when appropriate using system tools. You will document interventions, operational events, and observations in real time using Notion, Google Sheets, and other operational platforms. You will perform post-trip reviews to identify anomalies and improvement opportunities. You will participate in Root Cause Analysis (RCA) sessions to investigate incidents and contribute to our growing edge-case knowledge base. You will track operational performance metrics and support continuous process improvement. You will deliver detailed shift handoffs to ensure seamless 24/7 fleet operations. You will collaborate closely with engineering and operations teams to improve fleet safety, efficiency, and reliability.

Requirements

• 1+ year of experience in a live operations environment such as: Autonomous vehicle fleet operations, Teleoperations, Dispatch, Systems monitoring, Security operations, Network Operations Center (NOC), Similar real-time operational roles
• Experience troubleshooting technical issues and documenting escalations.
• Comfortable monitoring multiple live video feeds and system dashboards simultaneously.
• Experience using Jira, YouTrack, or similar ticketing systems.
• Basic understanding of U.S. traffic laws and right-of-way rules.
• Clean driving record.
• Strong written communication, organization, and documentation skills.
• Ability to remain calm and make sound decisions in high-pressure situations.

Nice To Haves

• Experience in one or more of the following is highly valued:
• Remote Assistance (RA) or TeleOps operations
• Autonomous vehicles or robotics
• Transportation technology
• AV data annotation, triage, or AI training workflows
• Robotics, automotive/EV systems, avionics, IT/network operations, or military UAV operations
• Participating in Root Cause Analysis (RCA) or incident post-mortem reviews
• Previous experience as a Remote Assistance or TeleOps Operator (Tesla, Cruise, or similar autonomous vehicle companies).
• Background in competitive or PC gaming, where quick decision-making, situational awareness, and multitasking are second nature.
• Enjoy analyzing complex situations and solving problems in real time.
• Naturally detail-oriented and excel at documenting your work.
• Curious about autonomous vehicle technology and excited to learn new systems.
• Can confidently prioritize safety while working independently in a fast-paced operational environment.

Responsibilities

• Monitor assigned autonomous vehicles using the Remote Command (RC) interface and multiple live camera feeds.
• Assess dynamic driving situations and provide remote assistance when appropriate using system tools.
• Document interventions, operational events, and observations in real time using Notion, Google Sheets, and other operational platforms.
• Perform post-trip reviews to identify anomalies and improvement opportunities.
• Participate in Root Cause Analysis (RCA) sessions to investigate incidents and contribute to our growing edge-case knowledge base.
• Track operational performance metrics and support continuous process improvement.
• Deliver detailed shift handoffs to ensure seamless 24/7 fleet operations.
• Collaborate closely with engineering and operations teams to improve fleet safety, efficiency, and reliability.

Benefits

• Be at the forefront of autonomous vehicle technology.
• Make real-time decisions that directly contribute to fleet safety.
• Work alongside engineers and operations experts solving cutting-edge challenges.
• Gain experience with advanced robotics, AI, and autonomous systems.
• Join a team that values continuous learning, collaboration, and operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed