Vehicle Licensing Technician

Larimer County•Fort Collins, CO

4d•Onsite

About The Position

Vehicle Licensing Technicians help serve a population of more than 300,000 Larimer County citizens by processing vehicle titles, registrations, and so much more. The typical schedule for this position is 7:55 AM - 5:10 PM, Monday to Friday, with occasional partial Saturdays. If you enjoy providing excellent customer service, this is a great opportunity to start a career in the constantly growing, always interesting Vehicle Licensing field!

Requirements

Thrive in a fast-paced environment.
Provide professional customer service.
Establish and maintain effective working relationships.
Communicate clearly and concisely, both verbally and in writing.
Respond appropriately to difficult situations.
Operate and maintain a computerized database.
Demonstrate knowledge of general office practices and procedures.
One (1) year experience in a clerical or customer service field or in the performance of similar duties and responsibilities required.
Possess reliable transportation to be able to work in any County facility as needed and required.
High School diploma or GED required.
Commission as a Notary Public within six (6) months of hire required.

Responsibilities

Helping customers in person and over the phone with various transactions, including but not limited to processing vehicle titles, liens, registrations, and persons with disability placards.
Receiving, sorting, logging, and processing mail-in and drop-off vehicle titles, liens, registrations, and persons with disability placards.
Assisting customers in the waiting areas by answering questions, providing resources, scheduling appointments, and directing the flow of customers into the office.
Enforcing the following: Title and registration procedures established by Colorado Statutes, Rules, and Regulations of the Colorado Department of Revenue, as well as Larimer County Policies and Procedures.
Enforcing Secure and Verifiable Identification procedures established by Colorado Statutes and Rules and Regulations of the Colorado Department of Revenue.
Enforcing The Driver’s Privacy Protection Act of 1994 and Personal Identifiable Information regulations established by Colorado and Federal Statutes.