Vehicle Integration Engineer - Field Support

Kodiak•Mountain View, CA

2d•Onsite

About The Position

Kodiak Robotics, Inc. is seeking a Vehicle Integration Engineer with a field support focus to maintain the operational status of deployed autonomous systems at customer sites. This role involves owning fleet uptime, leading root cause investigations, and serving as the technical liaison between customers, field operations, and product engineering. The engineer will work across hardware, software, firmware, and systems integration to resolve issues promptly and enhance long-term reliability.

Requirements

Strong bias toward action; ownership of ambiguous problems, quick containment of issues, and delivery of results.
Hands-on capability with tools and systems.
Proven experience debugging and assembling complex hardware/software systems, ideally in autonomous vehicles, robotics, or similarly advanced systems.
Strong troubleshooting ability across electrical, mechanical, and software domains.
Deep familiarity with automotive and embedded electronics, including communication protocols such as Ethernet, CAN, LIN, and 100BASE-T1.
Track record of contributing to hardware or systems design reviews with practical, implementation-focused feedback.
Comfort operating in Linux environments and using terminal-based diagnostic tools.
Experience with scripting or programming languages such as Python, C++, C, Bash, or ROS.
Ability to independently solve complex, novel technical problems with minimal guidance.
Strong written and verbal communication skills across diverse audiences.

Responsibilities

Respond rapidly to field failures and technical support requests to maintain system uptime.
Travel frequently to customer and deployment sites to troubleshoot and resolve complex issues (min. 30% travel expected).
Lead cross-functional root cause analysis (RCA) across electrical, mechanical, firmware, and software domains.
Drive corrective and preventive actions to eliminate repeat failures.
Support implementation of design changes through prototyping, validation testing, and integration at customer sites.
Source and define technical requirements for field-facing hardware and integration designs based on real-world failure data and operational needs.
Improve diagnostic strategies and tooling to detect and isolate failure modes more rapidly, and recommend reliability enhancements based on operational performance data.
Perform preventative, corrective, and predictive maintenance on autonomous platforms.
Provide direct design feedback to product and hardware engineering teams grounded in hands-on field experience.
Create and review documentation including schematics, drawings, build instructions, and troubleshooting guides.