Vehicle Field Inspector

EBlock Inc.•Ottawa, ON

4d•Hybrid

About The Position

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. The primary responsibility of an Inspector is to conduct a comprehensive inspection of assigned vehicles and generate a Condition Report (CR) that accurately reflects the vehicle’s condition. Assigned vehicles are typically located at dealerships but may occasionally be done at one of our facilities. This position requires a willingness to travel to perform responsibilities, a keen attention to detail as well as the ability to build strong relationships with customers. May perform other, job-related activities as needed to support the business.

Requirements

Must be at least 21 years of age, have reliable transportation to travel to and from assignments, and possess a valid driver's license and a clean driving record.
Minimum of a High School Diploma or equivalent.
1-3 years’ experience in the automotive industry preferred.
Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
Proven success to work independently with minimal supervision while working in a team environment.
Able to drive both manual and automatic transmission vehicles.
Working knowledge of web-based applications and automotive inspection tools preferred.
Must be detail-oriented, ability to provide exceptional customer service and be dependable.

Responsibilities

Conduct vehicle inspections at a variety of locations including dealerships, physical auctions, and off-site locations.
Identify, assess, and document structural damage, frame condition, previous and substandard paintwork, alignment of vehicle body panels, detect missing parts and mechanical problems, etc.
Utilize training and industry best practices while also adhering to management-provided work instructions and/or procedures regarding inspections and associated documentation.
Develop strong relationships with customers through regular interaction to ensure we meet/exceed their expectations.
Ensure a high level of accuracy to minimize arbitrations.
Follow all applicable safety and health related procedures.
May be required to locate, start, and move vehicles, if directed.
Perform miscellaneous duties as assigned.