Vehicle Exchange Coordinator at Kenwood Dealer Group

Kenwood Dealer Group•Mason, OH

12h•Hybrid

About The Position

Kenwood Dealer Group is seeking three motivated and adaptable professionals to join our Corporate Purchasing team as Vehicle Exchange Coordinators. This is a high-impact, strategic role focused on acquiring premium used vehicle inventory directly from customers. As a key representative of our brand, you’ll be the first point of contact for vehicle acquisition opportunities—both in our service lanes and through Kelley Blue Book (KBB) Instant Cash Offer leads. If you excel at building relationships, communicating with confidence, and closing opportunities, this role offers a rewarding and fast-paced career path.

Requirements

Experience in automotive sales, purchasing, or a strong background in hospitality or consultative roles preferred
Strong communication skills with the ability to adapt between relationship-building and negotiation
Highly organized with the ability to manage multiple leads and priorities
Self-motivated, reliable, and comfortable working across multiple locations
Willingness to learn and master our systems and processes (training provided)
Must be 18 or older.

Responsibilities

Engage Service Customers: Connect with customers in the service drive using a consultative, low-pressure approach to introduce upgrade or purchase opportunities.
Manage & Convert Leads: Handle incoming KBB Instant Cash Offer leads with urgency and professionalism, using persuasive communication to secure vehicle acquisitions.
Work Across Locations: Rotate between Kings Toyota, Northgate Ford, Fairfield Volkswagen, and Beechmont Subaru to support inventory needs and maximize opportunity.
Guide the Process: Perform initial vehicle evaluations, coordinate appraisals, and ensure a smooth, positive transaction experience.
Stay Flexible: Work retail hours aligned with peak traffic to capture the highest volume of opportunities.