Carvana is hiring Customer Advocates to deliver vehicles to customers and support a positive car-buying experience. The role involves driving custom car haulers, loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and entering thorough notes in the customer tracking system. Commercial licenses are not required to drive the hauler, and training is provided. Candidates must maintain safe driving practices and a clean driving record in accordance with Carvana’s CMV Driver Qualification policy. A notary commission must be obtained in the employee’s local jurisdiction within the first 90 days; Carvana sponsors the process. Employees must also meet applicable state requirements for access to DMV/title and registration systems. Additional state-specific licenses are required in certain locations and within stated timeframes. The position requires physical work indoors and outdoors, sometimes in extreme weather, and frequent driving. Applicants must pass a drug test, obtain a DOT Medical Card, be at least 21 years old, and have a valid driver’s license. This role is not eligible for visa sponsorship. The listed shifts are 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with days off rotating between weekdays and weekends. Starting pay is $20 per hour, with a stated pay range of $20–$22 per hour. Performance-based increases may be available through the Careers Not Jobs program, along with other location-specific incentive programs. Carvana describes benefits including a 401(k) with company match, company-paid healthcare premiums, dental and vision benefits, a wellness program, pet-care savings, paid time off, tuition reimbursement for eligible bachelor’s degree study, student loan repayment for employees who already hold a bachelor’s degree, annual Carvana shares, an Employee Stock Purchase Plan discount, and internal growth and professional development opportunities. Overtime may be available during busy seasons.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed