Vehicle Abatement Officer

City of Sunnyvale•Sunnyvale, CA

3d•Onsite

About The Position

The City of Sunnyvale is hiring a Vehicle Abatement Officer! This is a regular full-time employment opportunity. Under supervision, this position responds to complaints from the public related to abandoned vehicles; enforces municipal and vehicle codes, parking regulations; maintains records; and performs other duties as assigned. The recruitment process for positions in the Department of Public Safety will require a comprehensive background investigation. This is a regular full-time position in the Department of Public Safety. Under supervision, responds to complaints from the public related to abandoned vehicles; enforces municipal and vehicle codes, parking regulations; maintains records; and performs other duties as assigned. The position of Vehicle Abatement Officer is a non-sworn classification responsible for enforcing parking regulations, identifying, marking and tagging abandoned vehicles, and arranging for their removal. The position is distinguished from Community Services Officer in that the latter provides assistance to sworn officers by performing a variety of low risk public safety functions.

Requirements

A high school diploma or GED equivalent
Six months of public contact experience.
Proper English grammar, punctuation and spelling.
Basic computer skills.
Follow verbal and written instructions
Tactfully communicate factual information regarding parking violations
Act in a courteous and effective manner when dealing with the general public and/or irate parking violators.
Observe and memorize names, places and incidents
Read maps.
Prepare and complete required forms, records of work, and reports describing activities, problems, incidents, and special circumstances.
React quickly and calmly in emergency or hazardous situations and adopt an effective course of action.
Operate standard office equipment including copiers, calculators, personal computers and radio equipment.
Take directions and work independently as needed
Work within a chain-of-command system.
Apply judgment, discretion and initiative in performing work of average complexity.
Apply policies and procedures consistently and in accordance with available guidelines.
Plan, organize, and prioritize work.
Establish and maintain cooperative working relationships with those that may not be supportive of the actions being taken.
Provide excellent customer service to the public and City employees.
Observe safety principles and work in a safe manner.
Possession and continued maintenance of a valid class C California driver's license and a safe driving record.

Nice To Haves

Ability to read and understand parking ordinances and code.
Ability to convey meaning of parking ordinances to public.
Ability to learn standard broadcasting procedures.

Responsibilities

Locates, marks and tags vehicles which appear to be abandoned on either public or private property.
Conducts follow-up inspections of all previously marked vehicles to determine if vehicle should be towed; arranges and oversees towing of all abandoned vehicles.
Prepares and maintains daily activity log and all necessary reports; enforces parking regulations and issues citations.
Acts as a liaison with tow companies and the public.
Answers a wide variety of questions from the public regarding parking and related traffic laws, location of public buildings, parks and other points of interest; interacts with hostile and irate parking violators; responds to complaints from the public.