Veeva Commercial Tech Lead

Accenture•Milwaukee, NY

About The Position

Accenture is seeking a Veeva Commercial Tech Lead for the Life Sciences industry. This role serves as the integration authority on large, complex Veeva programs, bringing together enterprise architecture and hands-on technical delivery. The lead translates business requirements into robust, scalable, compliant integration architectures and owns integration design and delivery across connected systems. The role designs and governs integrations using Veeva CRM, Vault, and Network APIs and selects suitable middleware, iPaaS, ETL, and cloud-native technologies for each client landscape. It includes producing architecture blueprints and interface documentation; leading discovery workshops; coordinating with functional consultants, data migration leads, and enterprise architects; building integrations with enterprise platforms; and establishing standards for governance, monitoring, error handling, and operations. The position also oversees design and code reviews and the integration testing lifecycle, and ensures solutions meet applicable life sciences privacy, security, and regulatory requirements, including GDPR, 21 CFR Part 11, and GxP where applicable.

Requirements

At least 8 years of professional experience, including substantial Life Sciences consulting, commercial operations, CRM, technology, or digital transformation experience.
At least 5 years delivering Salesforce and/or Veeva solutions, with strong knowledge of Veeva CRM, Vault CRM, Salesforce LSC, and the broader Life Sciences commercial technology ecosystem.
At least 3 years developing differentiated solutions combining business transformation, emerging technology, data, AI, automation, and new service models to expand client value beyond traditional systems integration and application managed services.
At least 5 years of progressive experience in enterprise integration architecture and delivery across cloud and on-premise environments.
At least 3 years of hands-on experience integrating with Veeva CRM, Veeva Vault, or Veeva Network using REST/SOAP APIs, Bulk API, or FTP-based mechanisms.
Bachelor’s degree in Computer Science or Engineering, or equivalent work experience of at least 12 years.

Nice To Haves

Experience delivering integrations on two or more platforms such as MuleSoft, Informatica IICS, AWS Glue, Azure Data Factory, Dell Boomi, or equivalent iPaaS/ETL technologies.
Recent experience with Vault CRM, Vault Platform, Salesforce LSC, and Salesforce solutions supporting Life Sciences commercial organizations.
Experience leading Veeva migrations, global CRM deployments, release planning, validation, data migration, integration, adoption, and ongoing platform modernization.
Experience with commercial data platforms, HCP and HCO data, targeting and segmentation, next-best action, omnichannel engagement, field analytics, and AI-enabled customer insights.
Salesforce, Veeva, cloud, architecture, data, or AI certifications relevant to Life Sciences commercial transformation.
Broad, platform-agnostic integration expertise across MuleSoft, Informatica, AWS Glue, Azure Data Factory, Boomi, Talend, SnapLogic, and cloud-native integration services.
Familiarity with Veeva platform architecture, data models, and extensibility capabilities, including Veeva Vault Java SDK and Spark Messaging.
Proven experience leveraging AI for delivery, with hands-on experience using Claude, Copilot, or similar tools.
Knowledge of life sciences data governance, reference data (HCP/HCO, product, territory), and compliance considerations relevant to integration design.
Experience with cloud data platforms such as Snowflake, Databricks, AWS Redshift, or Azure Synapse as integration targets or sources.

Responsibilities

Lead end-to-end integration architecture, design, and delivery for large-scale Veeva implementations.
Design and govern integrations using Veeva REST, SOAP, Bulk, FTP/SFTP, Network, and Vault APIs for Vault and CRM programs.
Define platform-agnostic integration patterns and select appropriate middleware, iPaaS, ETL, or cloud-native technologies based on client requirements and landscape.
Produce integration architecture blueprints, data flow diagrams, interface control documents, and API catalogues.
Lead client discovery workshops to identify source systems, data domains, integration touchpoints, and non-functional requirements such as latency, throughput, error handling, and auditability.
Coordinate with Veeva functional consultants, data migration leads, and enterprise architects to maintain consistency with the overall solution architecture.
Build integrations between Veeva and enterprise systems, including MDM, ERP, CRM, CLM, data lakes, and BI platforms.
Establish integration standards, error-handling frameworks, monitoring strategies, and production operational runbooks.
Conduct code and design reviews to meet performance, scalability, and security requirements.
Manage integration testing, including unit, system integration (SIT), user acceptance (UAT), and performance testing.
Ensure integration solutions meet applicable life sciences data privacy, security, and regulatory requirements, including GDPR, 21 CFR Part 11, and GxP where applicable.