vCIO
New Charter Technologies•Port Coquitlam, BC
•CA$80,000 - CA$100,000•Hybrid
About The Position
Virtual Chief Information Officer (vCIO) at ActiveCo, a New Charter Technologies Company, serves as the strategic technology partner for a portfolio of clients. The role involves understanding client goals, anticipating needs, and guiding them with technology as a competitive advantage. This position is for individuals who excel at building relationships, strategic thinking, and problem-solving.
Requirements
- Experience in IT services, managed services, or technology consulting
- An MBA or equivalent experience, with a genuine passion for leveraging business strategy to drive technology outcomes for clients
- A natural relationship-builder who earns trust quickly and maintains it long-term
- Able to translate complex technical concepts into clear, business-focused conversations
- Organized, proactive, and comfortable managing multiple priorities simultaneously
- Holds themselves to a high standard and takes pride in delivering great outcomes
- Customer-focused with exceptional interpersonal skills
- Strong organizational, time management, and planning abilities
- Resourceful problem-solver who takes initiative
- Honest, professional, and accountable
- Comfortable working under pressure with competing deadlines
- Advanced proficiency in Microsoft Office Suite
Responsibilities
- Serving as the primary point of contact and trusted advisor for a portfolio of managed client accounts
- Conducting regular onsite and offsite client meetings to assess needs, communicate roadmaps, and align technology with business goals
- Identifying and developing new opportunities within your existing client base to support their growth (minimal outside sales required)
- Overseeing and managing Professional Services projects from scoping through delivery
- Handling service escalations with professionalism and urgency
- Maintaining accurate client playbooks, forecasts, and account plans
- Onboarding new clients and ensuring a smooth, confident transition into our ecosystem
- Communicating consistently with internal teams on current and upcoming client initiatives
Benefits
- Structured onboarding and client introductions
- Ongoing coaching and direct access to leadership
- Clear performance expectations and regular feedback
- Tools and resources to maintain and grow your client portfolio
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What This Job Offers
Job Type
Full-time
Career Level
Senior
