VBC Performance Specialist

Sharecare•Atlanta, GA

4d•Onsite

About The Position

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com . Job Summary: Serves as the primary consultant for assigned healthcare clients, overseeing both client relationships and performance outcomes. This role is responsible for ensuring accurate, timely, and compliant reporting across multiple quality payment programs, including the Merit-based Incentive Payment System (MIPS) and other payer contracts. Functions as a subject matter expert and consultant in value-based care programs, guiding clients through complex requirements and advising on strategies to achieve optimal results.

Requirements

Bachelor’s degree in healthcare or related field (required)
2–4 years of experience in healthcare quality reporting or a related field
Strong communication skills (both verbal and written)
Excellent client facing skills and commitment to providing the highest level of customer satisfaction
Experience planning, facilitating, and leading group meetings
Ability to work independently as a self-starter while managing multiple clients
Effective problem solving skills and critical thinking skills
Ability to handle confidential materials and information in a professional manner
Excellent computer skills and proficient in Excel, Word, Outlook

Responsibilities

Act as the primary consultant and account lead for assigned clients/practices, ensuring compliance with mandated reporting requirements and submission timelines.
Collaborate closely with cross functional teams – including other account managers, sales, IT, development, business analyst, and systems integration – to align client strategies, ensure seamless execution, and drive performance outcomes.
Ensure adherence to Qualified Clinical Data Registry (QCDR) guidelines, maintaining full compliance with all regulatory requirements.
Analyze baseline quality data, identify performance gaps, and recommend improvement strategies to optimize reporting outcomes.
Lead regular virtual client meetings to review data, address questions, and provide strategic guidance for performance improvement.
Interpret CMS regulations, MIPS specifications, and program updates; communicate changes clearly to clients and internal stakeholders.
Provide training and guidance to clients on reporting requirements, program updates, and use of technology/software for data collection and submissions.
Collaborate with IT team to prepare, validate, and submit data using authorized submission protocols.
Promote continuous improvement by delivering insights, tools, and recommendations that strengthen client compliance and reporting performance.
Support clients in leveraging their Electronic Medical Records (EMR) systems to optimize Promoting Interoperability performance.
Provide guidance, best practices, and practical tips to improve efficiency.
Conduct random chart audits and generate reports within client EMRs to validate data accuracy and compliance.
Assist with interpreting final adjudications and detailed feedback, from quality payment program regulatory agencies, to be shared with all stakeholders in the facility or clinic.