Vault Shift Manager (Internal Only)

Fond du Lac Band of Lake Superior Chippewa•Carlton, MN

4d•$28 - $31•Onsite

About The Position

The Vault Shift Manager provides work direction and training to vault cashiers during an assigned shift and helps ensure cash-handling and check-cashing procedures are followed. The role is responsible for accurate handling of vault funds, auditing cashiers and other money-handling employees, monitoring daily activity, processing voided transactions, and preparing shift reports and other reports requested by the Vault Manager. The position also resolves customer and employee concerns, adjusts schedules, and assists with subordinate selection and retention.

Requirements

Ability to effectively lead and supervise employees.
Strong mathematical aptitude.
Money-handling experience.
Ability to perform duties properly in a fast-paced environment.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships with all parties involved.
No driver's license is required.
Subject to drug and alcohol testing under Fond du Lac Reservation Personnel Policies.
Subject to pre-employment and annual background checks.

Nice To Haves

Knowledge of cash and coin counting equipment.
Casino-related experience.
Knowledge of computer applications, including word processing and Excel.

Responsibilities

Provide work direction and training to vault cashiers during assigned shifts.
Work with the Check Cashing system to ensure procedures are followed, including assisting with voids.
Accurately issue and receive vault funds.
Audit cashiers and other money-handling employees.
Assist with and recommend selection and retention of subordinates.
Adjust schedules and provide compliments or discipline as needed.
Complete daily shift activity reports.
Resolve customer complaints and co-worker complaints or issues, and ensure vault employees follow procedures.
Operate computers, calculators, coin counters, coin wrappers, and currency counters.
Maintain working knowledge of current casino promotions and events.
Maintain high integrity and conduct that avoids even the appearance of wrongdoing; communicate operational and gaming observations to the appropriate supervisor.
Wear the required department uniform during scheduled work hours unless management has approved other arrangements.
Attend mandatory department training and required Title 31 and/or SAR training.
Respond promptly and professionally to requests, complaints, and problems.
Represent the Fond du Lac Band of Lake Superior Chippewa and the department courteously and professionally, including in the community.
Maintain proper attendance and report to work on time in accordance with applicable policies.
Maintain a clean and organized work area.
Remain flexible and assume other responsibilities assigned by management as needed.
Monitor daily activity, process voided transactions, and prepare reports requested by the Vault Manager.