SKI APACHE VAULT ATTENDANT
About The Position
The Vault Attendant handles internal customer transactions, including even-money exchanges and distributing funds to authorized persons after required forms are completed. The role verifies fund transfers, maintains redemption-machine fill levels, and follows applicable regulatory, departmental, casino, and internal-control policies and procedures. Duties include shift-start and shift-end reconciliation; checking the authenticity of currency in denominations of $20 and higher; verifying transfers to and from the bank; making daily deposits of money and checks; building and maintaining cashier banks; and verifying cashier banks at the end of cashier shifts. The position also supports guests and colleagues with information and service, reports concerns and feedback to supervisors or managers, and performs other duties as assigned. There are no supervisory responsibilities. The role requires working all marketing special events and concerts. The work environment is loud and may involve second-hand smoke, biohazardous fluids, hostile guest interactions, and high-stress conditions. Physical duties include standing for several hours, frequent standing and walking, handling and reaching, bending or crouching, using handheld communication devices, and occasionally lifting or moving up to 50 pounds.
Requirements
- High school diploma or GED, or six months to one year of job-related experience and/or training; a combination of education and experience may be substituted.
- Demonstrate the organization’s values of Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm.
- Work collaboratively with other team members and demonstrate teamwork.
- Demonstrate a positive, respectful, enthusiastic, service-oriented approach.
- Meet attendance and appearance standards.
- Ability to stand for several hours and occasionally lift or move up to 50 pounds.
- Ability to use handheld communication devices.
Responsibilities
- Handle internal customer transactions, including even-money exchanges and distribution of funds after required forms are completed.
- Perform reconciliation at the beginning and end of each shift.
- Verify the authenticity of currency in denominations of $20 and higher.
- Ensure all required forms are completed.
- Verify funds transferred to and from the bank.
- Make daily deposits of money and checks to the bank.
- Maintain redemption machines at appropriate fill levels.
- Build and maintain cashier banks for distribution after required forms are completed.
- Verify cashier banks to ensure all funds are accounted for at the end of cashier shifts.
- Follow regulatory, departmental, and casino policies and procedures, including the casino Internal Control Structure.
- Provide guests with directions or venue information and respond to comments and complaints promptly, professionally, and courteously.
- Report guest complaints and compliments, and conditions where resort grounds or equipment do not meet standards, to a supervisor or manager.
- Communicate relevant information to colleagues, including information needed by the next shift.
- Work collaboratively across teams and departments to support resort and event goals.
- Protect resort property and keep work areas, equipment, and furnishings neat, clean, and in good repair.
- Work all marketing special events and concerts.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
