Vascular Field Technician - Sacramento, CA

Medtronic•Sacramento, CA

1d•$67,200 - $100,800•Onsite

About The Position

The Vascular Field Technician supports Medtronic’s Vascular products and services across the Sacramento, California territory. The role focuses on field inventory management and customer-account support, working with Clinical Service Managers, Clinical Specialists, Sales Representatives, District Managers, and other stakeholders to ensure product availability and manage inventory effectively. The technician conducts inventory counts, resolves discrepancies, monitors inventory levels, supports product transitions, and helps mitigate inventory-related expenses. The role also promotes Medtronic products and services, develops customer relationships, supports education and market development, and communicates customer feedback to internal teams. Domestic travel is required more than 50% of the time. Relocation assistance is not available.

Requirements

Bachelor’s degree.
At least 2 years of relevant experience.
Ability to travel domestically more than 50% of the time by automobile, plane, or other transportation.
Ability to lift and carry 20 pounds.
Ability to sit, stand, and walk for 6–8 hours a day.
Ability to operate a moving vehicle.
Valid driver’s license and active vehicle insurance policy; driving record will be reviewed.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
For roles below Principal level, unrestricted U.S. work authorization is required at the time of hire and throughout employment.

Nice To Haves

Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer service skills.
Excellent interpersonal, written, and verbal communication skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.
Strong project-management skills and experience coordinating programs.
Ability to coordinate or participate in multiple tasks and projects in a fast-paced, organized manner while meeting deadlines.
Strong work ethic in accomplishing position objectives.
Expertise with Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities

Partner with field-based Clinical Service Managers, Clinical Specialists, Sales Representatives, and District Managers to ensure products are available in the right place at the right time.
Optimize return on invested inventory across the district, including repositioning underperforming inventory to accounts with revenue-growth opportunities.
Communicate and facilitate inventory-management initiatives with sales and service teams, and serve as the district expert on inventory-related processes.
Conduct cycle counts at customer accounts and help resolve inventory discrepancies.
Recommend and monitor inventory levels in alignment with customer segmentation and pricing and contracting strategies.
Coordinate and execute product Phase-In and Phase-Out activities for product launches.
Mitigate field inventory-related expenses, including scrap, obsolescence, and physical gain or loss.
Assist sales field teams or lead efforts at accounts to obtain signed Consignment Agreements and Inventory Schedules.
Promote and support Medtronic Vascular products and services within assigned geographic areas and customer accounts to meet or exceed sales targets.
Develop, build, and strengthen long-term relationships with key decision makers, customers, customer staff, and administrators.
Pursue leads, assess customer needs, provide product services, and address customer objections to maximize the benefits of Medtronic products and services.
Promote and establish customer education about company products and services.
Conduct and evaluate market research, including customer and competitor activities.
Develop and implement market-development plans and strategies, adjusting them as needed.
Assess customer needs and feedback about new and existing products and communicate findings to internal stakeholders, including R&D, Operations, and Marketing.
Build effective relationships and collaborate with departments such as Marketing, Finance, HR, and Sales Training to address business issues and opportunities.