Variable Operations Development Manager-WI, MI, IL

Morrie's Auto Group • Onalaska, WI

3d • $130,000 - $150,000 • Hybrid

About The Position

Morrie's Auto Group is a rapidly expanding, privately-owned dealership group with 30 locations across Minnesota, Wisconsin, Michigan, and Illinois. We offer a diverse range of top OEM brands and are dedicated to being the most trusted choice for both our employees and customers. We prioritize employee development, offering opportunities for advancement into management roles, industry-leading benefits, and a positive, inclusive work environment. This role focuses on improving dealership operations and sales processes.

Requirements

• A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I
• Experience in development and leadership of a team
• Strong communication skills, both verbal and written, and ability to influence management on process improvements
• Dealership systems experience including: CDK, VinSolutions and TruVideo

Responsibilities

• Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up
• Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations; identify root-cause problems and create realistic action plans, etc.
• Responsible for management-accountability and continual improvement on metrics at the store level: customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
• Support store level employees with training on lead generation and conversations
• Monitor CRM utilization and provide key metric updates to serve as success benchmarks
• Provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations to improve overall dealership performance and group metrics.
• Drive culture of customer service to achieve customer retention

Benefits

• Industry-leading 401(k) and Roth IRA programs with a 4% company match
• Full medical coverage through BCBS with their biggest network
• HSA and Copay plan options
• Comprehensive dental and vision coverage
• PTO accrual starting at 2 weeks
• Free life insurance for all employees
• AD&D, short- and long-term disability coverage, and voluntary life insurance
• Flexible spending plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed