Value Stream Manager

The Gund Company Inc • Walnut, CA

8d • $84,679 - $91,995

About The Position

The Value Stream Manager (VSM) reports to the Plant Manager and oversees the Order Fulfillment Process—from quoting through shipping and invoicing—for an assigned market. The VSM develops and manages the performance of plant personnel in the value stream and directs and coordinates facility production operations through subordinate supervisors and/or team leads. These operations may include assembly, machining, processing, treating, packaging, and shipping.

The role oversees and continually improves day-to-day manufacturing processes, production throughput, quality, delivery, costs, and profitability. It works with plant leadership and customer-facing teams to meet customer demand, resolve issues, support product development, and provide a tour-ready facility. The VSM also leads and develops employees, supports budgeting and cost control, and ensures compliance with the company’s quality system and applicable regulations.

Requirements

• Ability to lead and influence people and teams.
• Ability to communicate effectively and professionally, verbally and in writing.
• Very good math skills.
• Excellent analytical and problem-solving skills.
• Technical competence and ability to provide clear direction.
• A bachelor’s degree in a technical field and four years of management experience, or a similar combination of education and experience.
• At least two years of experience in a manufacturing industry.

Nice To Haves

• Knowledge of quality concepts such as SPC, TQM, and JIT.
• Knowledge of quality systems such as ISO 9000, Six Sigma, and Zero Defects.

Responsibilities

• Oversee, monitor, and continually improve day-to-day manufacturing processes.
• Promote a safe work environment by participating in Safety Gemba walks and investigating near misses and workplace accidents.
• Review cost data and recommend changes to methods, equipment, tooling, or materials to improve quality and efficiency while reducing costs and lead times.
• Achieve manufacturing goals for quality, delivery reliability, order fill time, inventory as a percentage of sales, utilization, and efficiency.
• Ensure compliance with The Gund Company’s Quality Management System and applicable federal, state, and local regulations.
• Share locally developed best practices across the company and adopt practices from other facilities to standardize processes.
• Lead kaizens and train direct reports to lead kaizens to solve business problems.
• Implement visual management systems to support order fulfillment and manage the value stream through the SDB, VLC, and DDBs.
• Coordinate with customer service, business development, estimating, and sales to address technical product inquiries, participate in root cause analysis of customer returns and complaints, resolve backorders, and provide manufacturing expertise for new product development.
• Maintain the facility in tour-ready condition for customer visits.
• Drive production throughput to meet customer specifications and company profitability goals.
• Work with plant leadership to set shift schedules and assign production personnel to meet customer demand.
• Ensure availability of personnel, tooling, equipment, facilities, programming, and raw materials.
• Lead the NCM process to reduce rework and eliminate customer complaints.
• Work with plant leadership to eliminate waste throughout the order fulfillment process.
• Participate in gross profit reviews to eliminate money-losing jobs and continually improve estimating.
• Develop and implement a budget for the assigned value stream, monitor assigned general ledger costs against budget, and take action to address variances.
• Set expectations for subordinates and monitor performance.
• Ensure team members are properly qualified and trained; provide ongoing feedback and use the IDP process to support their development goals.
• Model positive behavior, hold employees and stakeholders accountable to the company’s Take Care of Each Other cultural value, and engage in proactive conflict resolution and collaboration.
• Assist with and oversee hiring, promotions, recognition, discipline, and performance management within the assigned value stream.
• Develop direct reports to support their personal and professional goals.

Benefits

• 30% employee ownership through an ESOP, with shares awarded annually based on company financial profitability, employee tenure, and earnings; no out-of-pocket investment is required.
• Safe and healthy work environment.
• Competitive wages.
• Health, dental, vision, life, and disability benefits.
• 401(k) retirement savings program with a 50% employer match up to 6% of contributions.
• Regular employee feedback through the Individual Development Plan (IDP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager