Value Engineer, Sr.

University of Utah Health•Salt Lake City, UT

About The Position

Senior Value Engineers are process improvement experts who apply Lean Six Sigma (LSS) principles and methods to healthcare processes to increase value at University of Utah Health Care. Value is defined as (Quality + Service) / Cost. At the black belt level, they apply LSS expertise to patient value streams and provide leadership, facilitation, coaching, teaching, and consultative technical support to process owners. Incumbents may adopt one or more specialty knowledge areas. This position is not responsible for providing patient care. Value Engineering is part of Strategic Initiatives, which reports to the Chief Operating Officer and Chief Medical Quality Officer. The University of Utah is a Level 1 Trauma Center and is nationally recognized for academic research, quality standards, and patient experience. Its five hospitals and eleven clinics provide comprehensive services, medical advancement, and patient outcomes.

Requirements

  • Six years of experience applying Lean Six Sigma, with demonstrated success.
  • Bachelor's degree.
  • ASQ Black Belt Certification or equivalent.
  • Proficiency with Microsoft Office, especially Excel, PowerPoint, Word, and Outlook.
  • Ability to work in teams with minimal daily management input, work independently, and adapt in a fast-changing environment.
  • Ability to initiate and manage projects with initially vague goals and boundaries, and to facilitate teams.
  • Ability to organize and present details of multiple related issues in a logical, cohesive format; develop solutions to complex problems and explain them to stakeholders.
  • Strong analytical and process-thinking skills, including an instinctive understanding of process variation.
  • Excellent judgment and objectivity; knowledge of organizational change principles and practices.
  • Strong communication and presentation skills, including the ability to communicate concisely and articulately in speech and writing.
  • Strong ownership and personal accountability, with consistent high-quality performance and a bias for action.
  • Ability to listen effectively and help colleagues find appropriate paths within Lean Six Sigma principles.

Nice To Haves

  • MBA or equivalent.

Responsibilities

  • Facilitate multidisciplinary teams in partnership with clinical, operational, and administrative teams.
  • Develop and maintain collaborative working relationships with internal clients.
  • Execute basic project management, identify obstacles, and escalate issues when appropriate.
  • Select and perform process analyses, including analyses requiring inferential statistics.
  • Collaborate with sibling departments on system-level process improvement and monitoring performance metrics.
  • Coach teams and leaders on Lean Six Sigma principles and techniques.
  • Assess organizational readiness and make judgments about when to advocate for change.
  • Develop and deliver value improvement training.
  • Provide expert consultation and advice to sponsors, champions, and executives.
  • Assess whether value improvement work goals align with strategic goals and policies.
  • Attend meetings, conferences, and seminars as required or directed.
  • Develop an understanding of operational strategy, the market, and patient populations.
  • Identify process improvement opportunities within the Value Engineering department.
  • Perform other similar and related duties as required or directed.
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